National Defence University Deputy Director - Corporate Communications Jobs in Kenya

Duties and Responsibilities

Duties and responsibilities at this level will entail: -

Developing, implementing and reviewing corporate communications policies, strategies, standards, guidelines and procedures;

Coordinating implementation of strategies aimed at promoting University’s brand through corporate social responsibility initiatives;

Promoting corporate perception of the University; through publications, merchandising and marketing;

Developing, implementing and managing the social media strategy to promote visibility of the University;

Designing communication infrastructure of the University’s brand

Coordinating media events and publicity programs;

Coordinating customer care services;

Conducting customer satisfaction surveys and research on customer
service best practices;

Updating website content;

Coordinating official communication with the media and coverage of
University’s events and activities;

Managing media and customer intelligence to identify relevant
information for the University;

Coordinating the University’s corporate social responsibility programs;

Maintaining linkages with internal and external stakeholders for mutual
beneficial relationships;

Developing, monitoring and reviewing the University’s service delivery
charter;

Investigating and resolving customer complaints; and

Developing and disseminating Information Education Communication
(IEC) materials.

b. Requirements for Appointment

For appointment to this grade, a candidate must have: -

Cumulative service period of fifteen (15) years’ relevant work experience, three (3) of which should have been at the grade of Assistant

Director, Corporate Communication or in a comparable position;

Bachelor’s degree in any of the following: Public Relations, Corporate Communications, Journalism, Journalism and Mass Communication, Mass

Communication, Communications and Public Relations, International Relations and Diplomacy, Communication Studies, Communication and Media or
equivalent qualification from a recognized and accredited institution;

Master’s degree in any of the following: Public Relations, Corporate

Communications, Journalism, Journalism and Mass Communication, Mass Communication, Communications and Public Relations, International Relations and Diplomacy, Communication Studies, Communication and Media or equivalent qualification from a recognized and accredited institution;

Certificate in Leadership Course lasting not less than four (4) weeks
from a recognized and accredited institution;

A valid practicing License (where applicable);

Relevant technical and professional certification from a recognized
institution;

Registered with relevant professional body (where applicable);

Proficiency in computer applications;

Demonstrated a clear understanding of national development policies,
goals and objectives and ability to integrate them in corporate communications
functions.

How to Apply

For more information and job application details, see; National Defence University Deputy Director - Corporate Communications Jobs in Kenya

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