MTN Uganda Limited Supervisor-Billing Jobs

Mission/ Core purpose of the Job

To proactively work with tools and policies in order to prevent/mitigate potential revenue loss in MTN UGANDA’S postpaid client base.

Main Job Functions:

Ensure accurate billing of all Post-Paid Customers

Supervise and co-ordinate the activities of billing Staff within the Billing unit

Ensure all billed accounts are fully certified with URA

Manage Service Level Agreements with suppliers supporting the billing process

Timely resolution of Customer billing disputes, queries and inquires

Support MTNs overall Customer Management and quality initiatives

Update and manage Customer billing address data on the billing system

Attend to undelivered/bounced bills, and ensure re-delivery

Develop, populate and analyze management information reports periodically

Job Requirements (Education, Experience and Competencies)

Education:

Bachelor’s Degree in a business/IT related field or its equivalent.

Experience:

3-4 years’ experience in a busy customer environment with proficiency in both verbal and written English

Excellent Customer management skills, self-motivated with good planning and organization skills.

Skills & Other Attributes:

Computer proficiency.

Knowledge of advanced excel.

Ability to work under minimum supervision and a proven track record of customer centricity.

The job involves working on pre-scheduled weekends and as such ability to work outside the normal working hours is necessary.

How to Apply

For more information and job application details, see; MTN Uganda Limited Supervisor-Billing Jobs

Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Best Africa Jobs.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.