MTN Uganda Limited Manager Subscriber Fraud Management Jobs
MTN Uganda Limited Manager Subscriber Fraud Management Jobs
Mission/ Core purpose of the Job To provide secondary level oversight on Revenue assurance and business controls.
To support other RAFM operations deliverables towards revenue opportunities.
Main Job Functions:
Manage subscriber related fraud, process and systems that may lead to the same.
Ensure operationalisation and value for money for risk systems
Manage vendors and vendor performance KPIs including contract validity and payments
Implement the risk and fraud management framework
Liaise with the Revenue assurance to investigate any cases of suspicion
Innovate and implement risk management solutions across potential areas of leakage
Develop revenue improvement opportunity proposals to business especially relating to reduction of risk to the business.
To support the local OPCOs operations infrastructure for the performance of Revenue Assurance controls, business support, and query management.
Support incident closure and escalation the incident management process relating to revenue and cost-impacting issues within MTN
Report to board
Job Requirements (Education, Experience and Competencies)
Education:
Bachelor’s degree in Computer, Telecom Engineering, Statistics, Finance and / or relevant field
Experience & Skills:
Ambiguity within the workplace
Audit Complexity within the workplace
Conflict management
Forensic investigation Fraud investigation
GAAP (Generally Accepted Accounting Principles)
IFRS (International Financial Reporting Standards)
Influencing others Information processing
Problem solving in complex environments
Risk management preferably in Telecommunications industry
Ability to
use analysis models and identify targets within a large pool of data beyond 3million records
At least 2 years of experience in a complex, technology-oriented industry
Knowledge of network principles, systems and interconnectivity allows the individual to perform role without constraint.
A good appreciation of telecommunications technology, products and systems.
At least 2 years of working knowledge with internal control and governance systems and environments is essential
At least 2 years’ experience of data analytics
Other Training:
Essentials of Business Intelligence (BI) concepts with large data
Essentials of auditing and Investigation’s skills in complex teleco environments
SQL and SQL scripting. Basic understanding of databases
Telecommunications technology concepts and networking.
MTN consumer products.
Forensic investigation.
GAAP (Generally Accepted Accounting Principles).
MS Office (Word, Excel, and Outlook).
How to Apply
For more information and job application details, see; MTN Uganda Limited Manager Subscriber Fraud Management Jobs
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