MTN Supervisory Contractor, Enterprise Solutions - Jobs in Ghana

MTN Supervisory Contractor, Enterprise Solutions - Jobs in Ghana

Job Description

Job Summary

Provide engineering support on all presale’s activities through collaboration with IT, Networks, Projects, Sales and Marketing teams, external Vendors and Customers.

Job Context

Technology and Platform business

Multiregulation and multifaceted stakeholder management

Public Listed Organization

Environmental, Social and Governance prioritized

Regionalization structure implication

Performance driven environment

Development of a sophisticated client base

Diverse cultural environment

Extended workforce management

Job Role

Support in designing a cost-effective technology solution for enterprise customers, wholesale Providers, Internet Service providers (ISPs), Other Network Operators, Mobile Virtual Network Operators (MVNOs), Educational institutions campuses, residential and business areas on request.

Provide support in the development of technical documentation and high-level designs of customer as well as Bill of Materials (BOM) & Bill of Quantities (BOQ).

Assist in collaborating with other stakeholders such as IT, Networks, Projects and Managed service operators to verify the availability, suitability and allocation of network resources for customer service designs and provisioning.

Asist in Liaising with Service Delivery team for successful implementation of new products and projects according to agreed designs.

Assist in collaborating with Products and Partnerships teams in performing evaluations, testing and validations for new products and solution according to submitted customer technical documentation, whilst ensure internal processes and policies are complied with.

Assist in conducting on-site inspections/investigations, including Wireless RF Surveys, in-depth walkthroughs, and documentation of existing conditions.

Job Requirements

Education & Competencies

Education

Minimum of BSc Electrical/Electronic/Telecom Engineering or Computer science

Experience

Minimum of 2 years’ proven relevant experience in a similar role.

Knowledge & Technical Competencies:

Strong knowledge in Management of Customer Support Functions

Project Management

Unified Communication and Collaboration solutions & services (Hosted PBX, SIP Trunking, IVR, and many more )

Data

connectivity products (VPN, WAN, Leased Lines)

Corporate, Campus and Commercial wireless and FTTx Solutions

Internet solutions,

IOT and APN solutions

Global Network Connectivity (MPLS, IPLC)

Colocation (Datacenter, IaaS)

Associate level knowledge of TCP/IP network infrastructure and design of wireless networks solutions

Strong Troubleshooting and Problem-solving skills

Basic programming and SQL knowledge

Behavioral Competencies:

Leads self, good conflict management, takes and manages accountability

Innovative, Takes initiative, result oriented and develops self consistently

Trustworthy, integrity and ethical in dealings

Ability to focus on priorities and plans.

Good written and verbal communication, presentation skills, commitment to the organization

Global thinker, Analytical thinking and Problem-solving abilities.

Be able to maintain confidentiality

Must live the MTN Values of

Can Do; Integrity; leadership; Innovation; Relationships

Must exhibit the MTN Vital Behaviors of

Complete Candor, Complete Accountability, Active Collaboration & Get it done.

How to Apply

Qualified applicants should indicate vacancy number Ref no: MTN-EBD-ADTRACKSC04 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.

Interested and qualified applicants should send their Curriculum Vitae by 30th September 2022 to: mtnghanarecruitment@mtn.com

Only shortlisted applicants will be contacted



For more information and job application details, see; MTN Supervisory Contractor, Enterprise Solutions - Jobs in Ghana


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