MTN Specialist QA and Testing Jobs in Zambia
Job Duties
The key responsibilities for this role include but not limited to the following:
• Liaises with group product teams to understand product & solutions developed and follow guidelines associated for QA and testing;
• Coordinates execution of automated tests, as may be applicable, of incoming products;
• Accurately records and clearly documents all actual results compared to expected results;
• Fully documents any unexpected anomalies identified in testing with instruction of how to recreate the anomaly;
• Plays back test results to manager and subsequently group product teams and assists in the refinement of product and software requirements to insure their functionality in the OpCo;
• Develops and documents application test plans based on software requirements and technical specifications;
• Communicates with developers, product managers, usability engineers and technical support specialists on product issues;
• Works with Customer Support group to help perform root cause analysis of issues found in the production environment;
• Executes implementation of the release process for tests with a positive result, under supervision of the manager;
• Resolves any escalations/critical incidents in the release process or escalate to higher level, as required;
• Ensures that all enhancements, bug
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