MTN Rwanda Interconnect Senior Coordinator Jobs

MTN Rwanda Interconnect Senior Coordinator Jobs

About MTN Rwanda

  • MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER.

  • We are an equal employment employer with a strong culture that is forward looking and encourages creative thinking and innovation, while remaining at the forefront of the latest technology and trends.

  • MTN Rwanda is therefore Internally and Externally recruiting highly competent and self-motivating individual for the below Position in Consumer Department.

    Job Responsibilities

    • Manage commercial agreements and relationships for national international voice and sms carriers, to ensure profitability and quality of service for interconnection services.

    • Follow up on implementation of new interconnects with operators ensuring regulatory compliance and commercial objectives.

    • Define a roadmap that will inform the business and drive its local and international interconnect strategy (wholesale and retail)

    • Regular updates of Interconnect rates with partners in order to optimize routing based on Cost, quality, and capacity availability.

    • Update retail interconnect prices and carry out interconnect costing as may be required.

    • Monitor quality of calls as per reports generated by internals quality tools and liaise with the appropriate operators to rectify any of these quality issues;

    • Provide regular reports on rates, traffic, revenues, and quality of service for all point of interconnection (local and international).

    • Ensuring compliance with regulatory and legal obligations for wholesale
    interconnect services as applicable

    • Inputting into business planning assumptions for interconnects costs and revenues.

    • Providing commercial support and expertise to other areas of the company in respect of interconnection affairs.

    • Interfacing with the Interconnect Billing and Settlements team to ensure all rates are invoiced and settled correctly.

    • Review periodically jointly with the Accounts receivable team the status of all international carrier debt position and ensure timely settlements of interconnect payments.

    • Coordinating dispute resolution with interconnecting parties.

    • Liaising with engineering teams for fault resolution, capacity planning, relevant technical standards etc.

    • Managing the process of allocation and access to/from new number ranges belonging to the company and others – ensuring continued supply to the business and connectivity to customers.

    • Participating in industry and sister company working groups ensuring the contribution to the development of interconnect policy.

    Job Requirements

    • Bachelor’s degree (Marketing, Finances, Economics, Information technology management or related fields)

    • A minimum of 3 years’ experience in interconnection or roaming business within a telecom company

    How to Apply

  • All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials not later than 9th June 2022 at 5:00 pm through the job’s platform on:

  • We strongly encourage applications from women and individuals with disabilities. Note that: Only qualified applicants will be contacted within 14 days after their submission. MTN Rwanda is an equal opportunity employer."

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