MTN Regional Business Manager - Mobile Money Jobs in Uganda

MTN Regional Business Manager - Mobile Money Jobs in Uganda

Mission/ Core Purpose of the Job

To promote and strengthen MoMo operations management in the assigned regions. Lead all MoMo activities/plans in the assigned regions (MoMopay, Corporate Business, Agent Operations management/Digital distribution etc.) and come up with strategies to grow MoMo revenues and market share.

Contribute towards MoMo way of work by suggesting and devising better ways of execution through continuous improvement, collaboration with respective departments ( Fintech & Teleco), to achieve expected business objectives.

Find expedient ways to drive business growth by delivering the MoMo business timeously; thus, contributing to MTN’s overall strategic goals, achieving profitable growth, and continuously improving efficiency.

Main Job Functions:

Managing, Building, and extending high-level /strong relationships with key strategic accounts

Generating business opportunities in the assigned region

Drive execution to fortress the core business which includes accelerating MoMo penetration customer base (MoMo, MoMopay, Corporate sales Digital distribution), ensure Availability – (Float) that enhance usage (30day RGS/Active base) and Retention of MoMo customer base to grow and protect our market share to deliver the regional targets.

Embed Route to Customer operating model (B2B and B2C) including the management of the 3rd party partners to ensure execution of agreed initiatives in line with Mission in the respective Region.

Ensures implementation of activities relating to front line marketing to ensure consistent growth of market share and activity.

Creates key partnerships to ensures delivery of Joint Business Plans that drive achievement of the Region Mission

Responsible for the existing infrastructure in the region, and for the smart Network rollout plan

Provide leadership to cross-functional team to deliver regional business goals

Drive a zero-harm agenda in the assigned Region

Embed coaching as a way of execution to deliver set performance target

Develop and implement sales strategy in line with Sales Strategic objectives to ensure achievement of MTN strategic objectives!

Develop and manage sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.

Interaction with marketing, operations, and other sales segments

Manage agencies and ensure SLAs are adhered to
Define and execute sales strategy

Monitor and reporting on overall performance of the MoMo portfolio, this includes MoMopay, Corporate sales, digital distribution performance, agent management

Main KPIs include:

30day active MoMo subscribers

30day active MoMo Merchants

30day active Agents

Value per RGS

30 MoMo Pay

MoMo Revenue (Basic & Advance)

MoMo Pay Acquisition

Job Requirements (Education, Experience and Competencies)

Education:

Bachelor’s degree or equivalent Business qualification

Experience:

At least 3-5 years experience in sales management in a fast-paced organization

Strong general management & including capability development and managing change

A proven track record in meeting revenue targets, preferably in a variety of situations to be able to draw upon a breadth of experience when making decisions and analysing plans

Leadership ability with strong general management skills, including strong intellectual, strategic, and analytical ability and the ability to work cross-functionally with a collaborative style.

People management, with the demonstrated ability to motivate and grow high performing teams. Mentor, coach and train the team and build the required competencies for success

Strong experience in building business relationships and negotiation
communication.

Are detail-oriented and seek to achieve excellence in everything you do.

Are a self-starter and proactive about achieving ambitious targets.

Enjoy owning projects - you're autonomous yet know when to escalate problems.

Willing to go the distance to get something done.

Think about culture and process from the users’ perspective.

Are tech-savvy: comfortable navigating excel and on-boarding to new tools.

Behavior Competencies:

Leadership

Coaching & Developing

Managing Accountability

Customer Focus

Strategic and results orientation

Taking the initiative

Analytical Thinking and Problem Solving

Strong interpersonal and communication skills

Ability to function under pressure

Knowledge:

Knowledge of the market and industry

Fintech Industry knowledge

New Product development and management

Telecom Industry knowledge of African markets

Marketing skills

Internal policies and procedures

Business Process knowledge

Skills/Physical Competencies:

Commercial Acumen and financial skill

Strong process and Project Management Skills

Negotiation and selling skills

Relationship building skills

Excellent Presentation and Communication skills

Business planning skills

Persuading and influencing skills

Networking skills

How to Apply

For more information and job application details, see; MTN Regional Business Manager - Mobile Money Jobs in Uganda

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