Movenpick Residences Director of Operations Jobs in Kenya

Movenpick Residences Director of Operations Jobs in Kenya



Do you have a passion and drive for operating a big hotel? As a Director of Operations, you will lead a diverse team to create moments for our guests and building everlasting emotional connections.

Be an ambassador for the brand and the hotel as Director of Operations, where you will provide leadership and strategic planning to all operations departments.

What is in it for you:

You will be working with a creative, driven group of professionals in an award-winning hotel. With the global footprint of ACCOR Hotels, you have the opportunity to grow and advance within the company and work with colleagues from all over the world on a regular basis.

Employee discounts and exceptional benefits available.

What you will be doing:

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Support the General Manager in the overall management and strategic direction of the hotel.

  • Oversee all operational functions of the hotel

  • Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations, and policy & procedural implementation

  • Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget.

  • Ensure that monthly financial outlooks are on time, on target and accurate

  • Ensure full compliance to hotel operating controls and enhance the service quality and delivery to the next level

  • Actively involved in the recruitment process of all positions within the hotel

  • Follow department
    policies, procedures and service standards

  • Drive Quality, Managers and Green engagement monthly meetings

  • Assist in staff planning and the maintenance of productivity levels.

  • Follow all safety policies

  • Other duties as assigned

    Your experience and skills include:

  • Minimum of 10 years hospitality experience with 5 years’ experience at the Executive Committee level

  • Extensive Hotel operations experience required

  • Demonstrated knowledge of budget planning and financial controls

  • Strong interpersonal and problem-solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast-paced environment

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, always remaining calm and courteous

  • Proven record to coordinate multiple departments

  • Clear working knowledge of budget planning and execution

  • Exceptional interpersonal and guest relation skills

  • Proven team-builder with outstanding coaching skills

  • Clearly demonstrated ability to be innovative, creative and able to think outside the box

  • Ability to motivate developing leaders to act as entrepreneurs while innovating guest-oriented solutions creatively and profitably

  • Degree in hospitality management or university equivalent

    How to Apply

    For more information and job application details, see; Movenpick Residences Director of Operations Jobs in Kenya

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