Moss Ict Consultancy Senior Business Development Officer Jobs in Ethiopia

Moss Ict Consultancy Senior Business Development Officer Jobs in Ethiopia

Job Summary

  • The Senior Business development Officer is responsible for acquiring and maintaining the key client accounts; determining how best to service and motivate key accounts to stay with the business through having depth understanding of competing products/services, discount and pricing structures, and overall strengths and weaknesses of MOSS; leading client account planning cycle and ensures that client’s needs and expectations are met by the business; representing the entire range of company solutions to the assigned customers.

    Detail Duties and Responsibilities

  • Acquires a thorough understanding of key customer needs and requirements.

  • Proposes solutions that meet customer needs and expectation through maintaining customer relationship.

  • Ensures the correct products and services are delivered to corporate customers in a timely manner.

  • Serves as the link of communication between key customers and internal teams.

  • Resolves any issues and problems faced by key customers and deal with complaints to maintain trust.

  • Makes sure detailed business analysis is conducted through using internal data and external data when necessary;

  • Tracks and records reasons for customer complaints to ensure further customer service enhancements and avoid customer

  • Plays an integral part in generating new sales that will turn into long-lasting relationships.

  • Assists in the identification and evaluation of new business opportunities, and attainment of attainment of new accounts for the business.

  • Prepares regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

  • In collaboration with the customer support functions and other sales departments, as complementary cross-functional efforts, works to meet account performance objectives and the key accounts’ expectations.

  • Performs such other related duties as may be assigned by immediate supervisor.

    Job Requirements



  • MA or BA Degree in Marketing or Business Management or Economics, Project Management or and other related fields.


  • Five years of experience in managing business or corporate customers.

    Competency and Skill

  • Know the different stages of B-to-B sales, from preparation to closure of the sales.

  • Ability to propose the right solution to a customer requirement.

  • Ability to communicate.

  • Ability to build and develop fruitful long-term relationships with diverse stakeholders.

  • Knowledge of customers and their environment

  • Strategic analysis concepts (sector, customers, market, players, products)

    How to Apply

  • Interested and qualified applicants can send apply through

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.