Moko Head of Operations and Supply Chain Jobs in Nairobi, Kenya

Moko Head of Operations and Supply Chain Jobs in Nairobi, Kenya

Moko Home + Living is a growing company bursting with innovation, creativity and passion.

Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.

But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank. Join us in building the products, the brand, and the network to put quality living within everyone’s reach.

Our 200-person strong team has reached over 100,000 Kenyan homes with our products so far, and we’re just getting started. Join us in bringing the dream of a smiley home to millions more.


  • Moko’s Head of Operations & Supply Chain is responsible for scaling our supply chain and distribution to reach millions of customers.
  • We’re looking for a self-driven and analytical leader with the ability to direct and grow our operations team and systems toward this goal
  • You’ll be excited to solve big problems like building out a local network of contract manufactured furniture suppliers and delivering smiles to thousands of customers each month.
  • You’ll be obsessed with order and efficiency, creating, and improving systems to organize and streamline the work of your team as it expands.

    The Role in Brief
  • Moko’s products are made from “the good stuff”, and it’s always on-hand
  • Manage and expand a network of the best suppliers in Kenya and around the world – for factory raw materials and contract manufactured furniture products.
  • Define and implement quality standards and controls to ensure we receive the top-quality materials and products every time.
  • Level-up our inventory management, making stock outs a thing of the past.
  • Ensure a scalable, diverse supply base which delivers increasing volumes as we continue to grow.

    Make WOW deliveries at scale every time
  • Manage and grow our consumer and B2B distribution operations to efficiently deliver every order on time – from 800 to 7,000 home deliveries per month within the next two years.
  • Make home deliveries – a major touch point with our customers – a smiley Moko experience.
  • Run one of the most efficient delivery operations East Africa
    has ever seen – operating within cost per unit volume and cost per product targets.
  • Ensure strong systems and SOPs are in place for all inventory movements – every warehouse passes regular stock audits with flying colours.
  • Coordinate environment, health and safety initiatives across the company, ensuring high standards are adhered to in order to achieve a safe work environment.
  • Ensure strong facility management and security protocols in place throughout our warehouse and factory facilities.
  • Serve on our Senior Leadership Team, setting organization-wide strategy and coordinating with other functional leads.
  • Invest in coaching and development of your team, growing their capacity and raising up the next generation of Moko leaders.
  • Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment.
  • Build an environment which is direct and honest, encourages initiative and puts our customers’ smiles first.

  • You have deep experience in supply chain and distribution, including international procurement.
  • You are a strong leader, with experience leading a team of 30+ individuals through a period of growth or change.
  • You have a proven track record of motivating and developing your direct reports toward outstanding results.
  • You have experience developing and implementing operational systems within an organization, and value the structure and predictability they bring.
  • You have a track record of nurturing strong relationships with suppliers and internal ‘customers’.
  • You are eager to take responsibility for a key function at a senior leadership level and energized to build an extraordinary Home + Living brand.
  • You possess a strong analytical toolkit and instill data-driven decision-making within your team

    How to Apply
  • Interested and qualified candidates should apply online by 1st November 2019
  • For more information and job application details, see; Moko Head of Operations and Supply Chain Jobs in Nairobi, Kenya

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