Mogo Finance Technical Support Operator - Mombasa Jobs in Kenya



Key Responsibilities

Motorcycle Inspections after Repossession

  • Conduct thorough inspections of repossessed motorcycles to assess condition and document damages.

  • Compile detailed inspection reports and recommend repairs or maintenance.

    Car Valuations and Inspections

  • Evaluate car values using industry‑standard techniques.

  • Consider make, model, year, condition, mileage, and market trends.

    GPS Tracker Installation

  • Install GPS trackers on cars and motorcycles for loan monitoring.

  • Ensure proper installation and functionality.

    SIM Card Installation

  • Install SIM cards into GPS devices.

    Motorcycle Repairs

  • Perform minor repairs and maintenance tasks.

  • Collaborate with repair teams to resolve technical issues.

    Client Assistance during Loan Application

  • Provide technical guidance to clients during loan applications.

  • Address inquiries on technical aspects of financing.

    Documentation and Reporting

  • Maintain accurate records of inspections, valuations, installations, and repairs.

  • Generate comprehensive reports for compliance.

    Quality Assurance

  • Uphold high standards of accuracy in technical tasks.

  • Monitor processes to identify improvements.

    Customer Relations

  • Cultivate positive client relationships through professional support.

    Compliance and Safety

  • Adhere to company policies, regulations, and safety protocols.

  • Prioritize safety during inspections and repairs.

    Inspection and Diagnosis

  • Conduct holistic vehicle assessments (visual checks, driving tests, warning lights, smoke).

  • Identify and report
    fraudulent cars (tampered chassis, wrong chassis).

    Key Qualifications

  • Diploma or Degree in Engineering or related field.

  • Minimum 2 years’ experience.

  • Fluent in English and Swahili.

  • Knowledge of Kenyan car market and vehicle technical structures.

  • High sense of responsibility, precision, and ability to prioritize.

  • Flexible schedule including weekends, holidays, and evenings.

  • Valid BCE category driver’s licence.


    How to apply

    For more information and job application details, see; Mogo Finance Technical Support Operator - Mombasa Jobs in Kenya

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