Mogo Finance Product Trainer – Smartphone Financing Jobs in Kenya

Mogo Finance Product Trainer – Smartphone Financing Jobs in Kenya; Our goal is to facilitate upward social mobility across Kenyan communities by providing innovative and sustainable financial solutions. We strive to build mutually beneficial partnerships with our customers, helping them find the best deals and guiding them through the purchasing process.



Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

Key Responsibilities:

Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.

Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.

Create training materials, including presentations, manuals, and documentation.

Evaluate the effectiveness of training programs and continuously improve based on feedback.
Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.

Monitor employee performance and provide coaching to ensure proficiency in using Mogo's systems and processes.

Assist in the development of onboarding processes for agents, dealers, and other team members.

What you will need:

Qualifications:

Proven experience as a trainer or in a teaching role, preferably in sales or finance.

Experience in training people on using apps or software is a must.

Strong communication, presentation, and organizational skills.

Ability to create effective training materials and courses.

Familiarity with mobile apps and CRM systems used in device financing.

Fluency in English and Swahili.

How to Apply

For more information and job application details, see; Mogo Finance Product Trainer – Smartphone Financing Jobs in Kenya

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