Mogo Finance IT Helpdesk Specialist Jobs in Kenya

Mogo Finance IT Helpdesk Specialist Jobs in Kenya

Job Description
Responsibilities:
  • Provide first level support for hardware and software issues, and end-user IT assistance where required;
  • Provide follow-up on the incoming tickets (mostly using email);
  • Control the execution of requests, provide regular updates and ensure timely resolution;
  • Monitor help desk calls, respond appropriately to user requests and other problems identified;
  • Perform and maintain the inventory of technical resources (hardware, software licenses, IT user data and access rights);
  • Other similar tasks.

    Requirements:
  • Computer software and hardware basic knowledge;
  • Good communication skills
  • Interest in solving standard and non-standard problems;
  • Ability to learn quickly;
  • Strong sense of responsibility

    Considered as an advantage:

  • IT background or education;
  • Experience with IT or similar Helpdesk and Support services;
  • Good spoken/written English;
  • Linux knowledge.
  • Office 365 experience

    How to Apply
  • Interested candidates should send CV to tomas.sudnius@mogofinance.com by 26th August 2019
    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.