M-KOPA Telesales Representatives - Outbound Jobs in Ghana

M-KOPA Telesales Representatives - Outbound Jobs in Ghana

Job Purpose

As a telesales representative, you will contact potential and existing customers to convey product details using scripts and achieve conversion targets. You will ensure quality standards in calls, adhere to talk time benchmarks, and maintain meticulous record-keeping for effective customer interactions.

Main Responsibilities

Telesales: Contact potential or existing customers to inform them about a product using scripts.

Conversation objectives: Ensure a campaign assigned achieves its conversion rate target.

Quality objectives: To ensure the quality of calling adheres to set quality standards.

Talk time objectives: To adhere to expected talk time benchmarks to maximize productivity.

Record-keeping: Keep records of all customer interactions and note useful information

Experience, Skills, Competencies, and Education required

Any Degree, Certificate or diploma, preferably

BPO, or sales industry, call center experience will be an added advantage.

Good knowledge of relevant computer programs (e.g., Microsoft Excel).

Excellent persuasive and convincing skills, result-oriented, and self-driven.

Exceptional work ethic and integrity.

Excellent communication skills (both verbal and written) and listening skills

Whats in it for you

Good compensation Package

Commissions

Growth opportunities

Learning and Development

Medical Insurance

How to Apply

For more information and job application details, see; M-KOPA Telesales Representatives - Outbound Jobs in Ghana

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