M-KOPA Strategy Manager Jobs in Kenya

M-KOPA Strategy Manager Jobs in Kenya


  • The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

    You can join our journey too

  • We’re looking for a Strategy Manager to join our Commercial Department. Our commercial team at M-KOPA support our underbanked customers to gain access to finance through assets and IoT technology. Your main objective will be to work within the customer acquisition and retention sales teams to provide analytical support and strategic insights to drive top-line growth and operational efficiencies across all markets and sales channels.

  • Working directly with the Director of Commercial Operations and the Director of Business Development & Growth, you will help assess the current commercial situation, identify future needs, and create solutions to help meet those needs using data and analytics.

    To achieve this, you’ll be expected to:

  • Work closely with the Director of Commercial Operations and Director of BD & Growth to develop and execute against M-KOPA's strategy for customer acquisition and retention

  • Coordinate with Data and BI teams to develop effective commercial performance metrics and build commercial reporting dashboards to ensure the right actions are taken to achieve business targets and to provide effective cross-market performance benchmarks

  • Identify and define / scope opportunities for operational process and efficiency improvements within the Commercial team.

  • Lead the analysis of customer segmentation, marketing campaigns, and sales performance across all channels (including direct field-force, indirect partners, digital, and outbound telesales) to inform decision-making.

  • Working closely with Finance and Credit, support pricing analysis to set product prices while balancing margin, growth, and credit priorities.

  • Help identify improvements in M-KOPA's deployment of direct sales and telesales agents, including training, upskilling, productivity, and retention.

  • Drive competitive analysis, including building processes to regularly collect and update competitive intel from
    desk research, in-market research, and our own salespeople.

  • Lead financial analysis to understand the financial performance of products, set effective sales and cost targets, and build robust business plans for the next 1-5 years.

  • Lead in developing business cases for new commercial initiatives.

  • Help launch and grow Commercial initiatives in new countries, ensuring best practices are transferred and localised from existing countries.

  • Drive ad hoc special projects, often working cross-functionally across the business to do so.

    You Might Be A Good Fit If You

  • Are passionate about our mission of making everyday essentials accessible to everyone.

  • Have 2+ years of work experience in strategy, business operations, management consulting, investing, investment banking, or comparable roles.

  • Are strong analytically and have significant experience building models in Excel and engaging with junior and senior stakeholders to both develop effective models and communicate the model outputs; you make data-driven decisions well.

  • Have significant experience solving open-ended strategic business problems, from identifying the problem that needs to be solved through developing actionable recommendations for business stakeholders.

  • Have strong project management and organisational skills.

  • Are a collaborator and have low ego.

  • Are highly motivated and have a strong sense of ownership.

  • Love fast-moving environments with a sense of urgency to get the job done.

  • Have high integrity and openness, combined with a commitment to good governance.

  • Have emerging markets experience a plus (particularly experience in East or West Africa).

  • Have experience with any of the following: Looker, SQL, R, Python, advanced data science methods and/or statistics.

  • Have a bachelor’s degree or equivalent experience.

    How to Apply

  • For more information and job application details, see; M-KOPA Strategy Manager Jobs in Kenya ​


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