M-KOPA Retail and Logistics Manager Jobs in South Africa

M-KOPA Retail and Logistics Manager Jobs in South Africa



At M-KOPA, We Finance Progress

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Our people reflect this mission; we pride ourselves in empowering our people to own their own careers, and encouraging growth through our learning and development programs, coaching partnerships, and on-the-job training. As a collective, we value diversity, knowing every journey brings its own reward, and support each employee as they travel theirs. This includes our family-friendly policies, commitment to employee mental and physical well-being, and flexible working practices. Our aim is for every employee to be able to shape their own career, whilst helping shape the future of M-KOPA as we grow together.

About M-KOPA

The successful candidate will provide leadership and support towards the delivery of the M-KOPA South Africa’s operations.

The Role holder will lead multiple teams across multiple parts of the business. Consequently, the role holder will need to be flexible and adaptable. We are not looking for expert knowledge in any of the fields – rather, we are looking for an excellent operator with a strong track record in the execution of business activities.

Responsibilities

  • Field Operations & Retail. Responsible for providing excellent customer service across M-KOPA’s nationwide footprint of retail service centers and stocking depots.

  • Supply Chain: Work with the central supply chain and procurement teams to plan secure required stock. Oversee teams responsible for device management to ensure all products ready-for-sale. Coordinate with M-KOPA’s OEM device partners to drive performance of third-party phone
    servicing, and to set up the required reverse logistics.

  • Logistics. Lead a warehouse team to provide excellent support to the business such that stocks are received, processed, and dispatched into the sales channel within agreed SLAs. Coordinate all forecasting with the sales team and manage all stock deliveries across M-KOPA’s sales channels and direct field force.

  • Marketing. Liaise with the Director for Marketing and local marketing teams to ensure M-KOPA’s brand is well represented within the retail channel, and all required marketing tools and collateral dispatched to the sales team

    Experience, Skills & Competencies

  • Passionate about our mission of upgrading lives, and making life-changing products more affordable and accessible

  • You can live and breathe our values of progress, ownership, and transparency

  • Over three (3) years of experience in a role with a strong track record of operational execution.

  • Track record of hitting tight deadlines without compromising on the quality of execution

  • People Leadership and management experience in a similar capacity.

  • Previous experience managing teams with multiple key performance indicators.

  • Excellent analytical and problem-solving skills.

  • Fluent in English

  • Faultless integrity and openness combined with a commitment to good governance.

    Education

  • Bachelors’ degree in any field but exceptions will be made for candidates who can show an exceptional track record in this area

    How to Apply

    For more information and job application details, see; M-KOPA Retail and Logistics Manager Jobs in South Africa

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