Michael Stevens Consulting Head, Outsourcing Jobs in Nigeria

Job Description

To drive the implementation of core HR processes across the business ensuring correct governance and alignment to business goals and Sector timelines.

To ensure that effective staffing strategies and plans are in place for the business to provide the right skills and competencies to support the client’s business needs.

Provides a focus for SLA management and customer satisfaction across the Sector.

Ensure the information systems and the review structure for SLAs and client satisfaction are in place and effectively used.

To contribute to the development of meaningful HR Strategy, plans and deliverables within the Outsourcing sector. · Provide a focus for customer escalation and satisfaction across the Sector

Excellent Communications skills across all levels from senior executives to operational staff, building relationships with all key business owners/representatives

Effective financial management to ensure budget plans are met/exceeded, costs are controlled and constantly assessed

Provides leadership and support for new business opportunities. Takes an active role in bids and supports the transition and implementation of new business (including new service offers)

Leads, motivates, mentors and develops their teams directly and/or indirectly to build business capability.

Ensures high calibre people are in the right roles, continuously improving the calibre of

people through selection and development activity

Maximizes account growth opportunities.

Requirements

The successful candidate must:

Possess at least graduate qualification.

Have 8 -10 Years HR experience with at least 3-4 years Outsourcing/ HR Consulting experience with a proven track record.

How to Apply

Interested and qualified candidates should send their CV to:

recruitment.ph@michaelstevens-consulting.com using Job Title as the subject of the email.

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