MICE Coordinator Job in Mombasa, Kenya

Our client in the hospitality industry is looking for someone to fill the position of A MICE coordinator.


As a MICE coordinator, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Specifically, you will be responsible for performing the following tasks to the highest standards:

Duties and Responsibilities


  • Analysis local market trends and competitor activity to identify business leads
  • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
  • Negotiate room rates/packages with corporate clients
  • Develop and implement creative local marketing channels, including social media channels
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Work within current business strategies and recognizing potential opportunities
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
  • Attend Sales events, as required
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Answer customer queries in a prompt and professional
    manner
  • Manage staff performance in compliance with company policies and procedures


    Qualifications

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Experience in a sales role with a proven track record to close a sale
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Knowledge of local market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives
  • Degree-level qualification in a relevant field

    Location: Mombasa


    How to Apply

    Interested candidates should apply online by 3rd August, 2018


    For more information and job application details, see; MICE Coordinator Job in Mombasa, Kenya


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