M-Gas Motorized Technical Representative Jobs in Kenya




M-Gas Motorized Technical Representative Jobs in Kenya; The Motorized Technical Representative (MTR) executes customer maintenance and replenishment tasks using a company‑assigned motorbike. The MTR is responsible for both mobility and task execution, ensuring high productivity, SLA adherence, fleet discipline, and professional customer interaction.

Job Details

Task Execution & Productivity

  • Execute tasks strictly according to engine priority.

  • Protect Day 0–3 customers from running out.

  • Maintain high daily productivity.

  • Close assigned tickets within tight SLAs.

  • Minimize reschedules and unreachable outcomes.

    Route Efficiency
  • Plan efficient daily routes using customer location details.

  • Minimize unnecessary travel and idle time.

  • Optimize task sequencing within assigned sector.

    Customer Service & Professional Conduct
  • Provide courteous, respectful service.

  • Wear full branded company attire.

  • Maintain professionalism at all times.

    Data Accuracy & Account Integrity
  • Update inaccurate location or customer details.

  • Ensure correct account‑to‑asset linkage.

  • Follow repossession processes strictly.

    Fleet & Riding Discipline
  • Hold valid riding license at all times.

  • Ride responsibly and safely.

  • Avoid at‑fault accidents.

  • Conduct daily pre‑ride safety checks.

  • Ensure timely servicing of assigned bike.

  • Avoid unnecessary fuel consumption.

    Inventory Accountability
  • Account for all assets issued.

  • Prevent loss or damage.

  • Return unused items properly.

    Escalation & Field Reporting
  • Report
    safety risks, tampering, or anomalies.

  • Escalate systemic or recurring issues promptly.

    Requirements

    Key Competencies
  • Productivity score.

  • Task closure rate.

  • SLA compliance.

  • Fuel efficiency.

  • Accident record.

  • Customer complaints.

  • Inventory variance.

    Experience
  • Background in Sales, Customer Acquisition, and Customer Support.

    Education
  • Form 4 Certificate, Sales qualification, College education.

  • At least 2 years in sales and customer service.

  • Valid Driving License with NTSA stamps.

  • 6–12 months continuous riding experience.

    How to apply

    For more information and job application details, see; M-Gas Motorized Technical Representative Jobs in Kenya

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