Metropol Corporation IT Manager Jobs in Kenya

Metropol Corporation IT Manager Jobs in Kenya

Metropol was established in Kenya in 1996 as a business Information and credit management company.

In 2006 Metropol partnered with GCR to provide credit rating services that enable corporates to raise capital and meet their financing needs.

Metropol is also licensed by the Central Bank of Kenya to provide Credit Reference Bureau (CRB) Services to ALL banks in Kenya.

Our CRB services leverage full-file credit information sharing and alternative data sources from MFIs, SACCOs, HELB,

Utilities, Mobile phone companies and providers of goods and services on credit to help customers improve their access to finance and increase the credit providers’ capacity to lend profitably to more customers.

Reports to:

  • Chief Information Technology Officer

    Direct Reports

  • Systems Administrator, Assistant Database Administrator, Database Administrator, Helpdesk Administrator

    Duties as Responsibilities The holder will:

  • Running regular checks on network and data security.
  • Identifying and acting on opportunities to improve systems.
  • Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance.
  • Developing and implementing IT policy and best practice guides for the organization.
  • Ensure security of data, network and server access and backup systems.
  • Conducting regular system audits.
  • Running and sharing regular operation system reports with senior staff.
  • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
  • Managing and reporting on allocation of IT budget.
  • Providing direction for IT team members.
  • Identifying opportunities for team training and skills advancement.
  • Maintain efficient systems operations.
  • Ensure design of system allows all components to work properly together.
  • Manage network and system security.
  • Monitor networks to ensure security and availability to specific users.
  • Evaluate, modify and report periodic system’s performance to support capacity planning.
  • Identify user needs and recommend necessary actions.
  • Design and deploy efficient networks.
  • Assign configuration of authentication and authorization of directory services.
  • Develop and maintain installation and configuration procedures.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
  • Perform regular security monitoring to identify any possible intrusions.
  • Review daily backup operations to ensure they are done as per policy and procedures
    Approve file archival and purge as necessary.
  • Review on weekly basis the user management (Create, change, and delete user accounts) as per approved requests.
  • Investigate and troubleshoot issues.
  • Manage repair and recovery from hardware or software failures.
  • Maintain operational, configuration, or other procedures.
  • Review and manage ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Manage data centre environmental and monitoring equipment
  • Manage end user IT requirements
  • Work with other business units and external clients to resolve issues
  • Manage external clients requirements and expectations on Metropol systems Data Administration duties
  • Executing the company strategy for new data set acquisition
  • Data template management including validation rules
  • Ensuring
    that data quality standards are maintained
  • Ensuring that data is fresh and accurate
    Manage design and establishment of the company’s quality procedures, standards and specifications
  • Providing management reports on IT environment on weekly basis
  • Providing insights, trends and recommendations to the business, development and analyst team regarding the data held by the company
  • Collaborating with data management team to devise a data strategy that addresses industry requirements
  • Researching new opportunities for data acquisition and storage
  • Identifying and evaluate current data management technologies


  • Degree in Computer Science, BBIT, Software Engineering or a related field.
  • Certified in CNA, CCNP, MCSA,MCSE, Database Administration
  • Unix/Linux certification
  • Strong knowledge in Microsoft PowerPoint, Word, Excel, Visio.
  • Thorough knowledge of Unix/Linux, and Windows operating system
  • Working knowledge in databases and database design not limited to Oracle, MySQL, Postgres.
  • Thorough knowledge of Redis and other NOSQL databases
  • Thorough and practical knowledge of hardware virtualization
  • Knowledge of cloud computing concepts and methods of providing services & applications
  • At least 4 years’ experience as an IT Manager in a busy environment

    Desirable Skills

  • Good Communication skills and active listening
  • Empathy with users
  • Acceptance of ownership
  • Patience and understanding
  • Investigation & diagnostic skills
  • Ability to learn and master employer-specific software
  • Complex problem solving
    Written and verbal communication skills
  • Ability to diagnose & address application issues
  • Have business knowledge

    Key Competencies

  • Good Planning and organizing skills
    Technological awareness
  • Excellent verbal and written communication skills
  • Excellent documentation skills
    Working closely and harmoniously with
  • Regulators and All Data providers
  • Ability to work and participate in a team with open and collaborative style of communications
  • Good leader and Team player
    Strong facilitation, active listening and interpersonal skills.
  • Ability to develop and foster strong relationships with business and IT teams.
  • Ability to deal with complex situations holistically.
  • Excellent time management, organizational skills and strong problem solving skills
  • Ability to acquire knowledge to make process improvement recommendations
  • A flexible approach to work, demonstrated by a willingness to undertake further duties as assigned
  • Ability to perform assigned tasks with minimal direct supervision.
  • Ability to responding promptly and professionally to bug reports.
  • Ability to interview stakeholders to understand business rules and requirements, map business process and flows, and translate findings into effective business requirements.
  • Ability to collaborate with technical teams, demonstrating an awareness of the software development life cycle.

    How to Apply

  • Qualified Candidates can send their CVs to By 9th December,2018

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

    Scholarship 2019/20

    Undergraduate Scholarships 2019/2020
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.