Merit Telecoms (NIG) Limited Manager, Business Development / Key Account / Technical Sales Jobs in Nigeria

Merit Telecoms (NIG) Limited Manager, Business Development / Key Account / Technical Sales Jobs in Nigeria


Merit Telecoms (NIG) Limited / Merit Telecoms Nigeria Limited is an independent and recognized leader in providing wireless voice and data turnkey services to the telecommunication industry.

Location: Lagos

Job Description

  • Plan and organize the fulfillment of client orders to ensure timely delivery

  • Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele

  • Assist in resolving clients’ issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution

  • Supervise company employees to ensure they comply with set client service standards in carrying out job duties

  • Prepare and manage budgets in order to achieve set targets and objectives

  • Proffer recommendations to clients and aid them in selecting suitable products/services that best meets their requirement

  • Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service

  • Contact clients to ensure they are satisfied with received products and services

  • Collaborate with the marketing and sales division of a company to ensure their work operations align with the objectives of the client services unit

  • Communicate with clients to identify their preferences and facilitate the process to meet their needs and expectations

  • Designate work territories to client services staff and establish strategies necessary for achieving set targets

  • Provide clients with regular update and periodic statements to keep them abreast on changes in trends

  • Assess products/services to ensure they are up to the specification set by clients

  • Provide detailed explanations of product/ service features to clients to aid their decisions on product choice

  • Carry out surveys and research to evaluate customer satisfaction level and discover better techniques for ensuring
    a satisfied customer base.

  • Initiate changes to increase company's efficiency, productivity and her competitiveness with other businesses in its industry.

  • Create innovative goals that encourages innovative thinking and strategies throughout the organization

  • Identify areas of business improvement in company's standard processes and operations to stimulate growth.

  • Carry out research on innovative trends within the industry to stay up-to-date on advancements.

  • Holds regular meetings with stakeholders and company leaders to discuss potential improvement and innovation within the business.

  • Supervise and Coordinate innovative strategies

  • Help team members enhance creativity skills

  • Experience in Telecommunications Company.

    Requirements

  • Candidates should possess an HND / B.Sc
    Degree with 4 - 6 years relevant work experience.

    Application Closing Date
    9th December, 2022.

    How to Apply

    Interested and qualified candidates should forward their CV to: hr@merittel.com using the Job Title as the subject of email.

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