Mercy Corps HR Director Jobs in Ethiopia

Mercy Corps HR Director Jobs in Ethiopia

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Mercy Corps has been operating in Ethiopia since 2004. In partnership with civil society organizations, private sector, and the government, Mercy Corps Ethiopia has reached more than five million Ethiopians with interventions to save lives and build secure livelihoods.

Our programs emphasize market-driven solutions, reinforce social bonds, and help communities build resilience to the impacts of climate change. Currently in six regional states – Afar, Gambella, Oromia, Somali, Amhara and South Nations, Nationalities and People’s Region (SNNPR) – Mercy Corps Ethiopia is driven by the mission to contribute the emergence of a peaceful, resilient, and prosperous Ethiopia which is inclusive of youth and women.

Program / Department Summary

The Human Resources Department is responsible for providing effective HR policies, procedures, and people-friendly guidelines and support within Mercy Corps Ethiopia, regional and global teams based in Ethiopia.

This includes but is not limited to lead the support on: talent acquisition & development; employee engagement coordination; country wide training & learning management; compensation & benefits administration; country wide performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and third party service provision management.

General Position Summary

The Human Resources Director provides leadership of the human resource and organizational development function in Mercy Corps Ethiopia. S/he will drive excellence in all people functions of all offices in Ethiopia through: 1) Developing and implementing people strategy as well as systems and processes, 2) Leading talent development and initiatives, 3) Promote a healthy working environment through building a culture of trust, accountability and mutual respect.

This position ensures the overall provision of a high level standard of HR services, policies, and programs for the Ethiopia Country Office. This includes developing, implementing and overseeing HR processes and procedures in accordance with the national policy, laws and standards and Mercy Corps policies and procedures; leadership of the People Team as well as support initiatives and projects aimed at ensuring the MC Ethiopia Team is implementing the Global Mercy Corps’ People Team Strategy while ensuring compliance with all donor policies.

The People Director works closely with senior management team in making strategic investments and exploring opportunities for talent development. S/he will work closely with all staff to ensure efficiency and effectiveness in HR procedures.

Essential Job Responsibilities

Strategic Oversight

  • Develop and implement a country People Strategy for Mercy Corps Ethiopia and liaise with global, regional and country offices to support and contribute to global/regional People/HR strategy;

  • Establish annual Human Resources work plan, set priorities, monitor work progress and ensure results are achieved according to schedule and set standards;

  • Support all Human Resources processes for national staff holding global and regional roles;

  • Support and contribute to the development and implementation of Mercy Corps Ethiopia strategy;

  • Provide strategic leadership and oversight of all Mercy
    Corps Ethiopia Human Resources processes;

  • Develop, implement and monitor the interpretation and application of Ethiopia labor laws, human resources systems, practices and procedures as well as complementary procedures that reflect the needs of programming as required;

  • Ensure that the National Employee Handbook is updated and revised in line with the Labor Law and that clarity is provided accordingly;

  • Remain informed, on an ongoing basis, about current and changing HR related laws, policies and “best practices” to ensure that current and future staff policies, employment practices, and compensation packages are within the limits of established standards,

  • Advise departments on organizational structure challenges and improvements.


  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence and continued learning;

  • Promote Mercy Corps values and core behaviors

    Talent Acquisition and Onboarding

  • Help design optimal program and shared services staffing plans to deliver programs and strategy effectively;

  • Support the Human Resources team to develop and implement a country-level recruitment strategy that is inclusive of gender and diversity including setting clear performance indicators and regularly monitoring progress;

  • Ensure recruiting and hiring practices are in compliance with government regulations and organizational policies;

  • Ensure all hiring requests are completed according to Recruitment Policies and Procedures;

  • Ensure that exit process for staff departing Mercy Corps is conducted in line with the HR policies and Mercy Corps requirements;

  • Ensure strategic reviews of the organizational charts and structure for all positions across all programs and departments are conducted on a regular basis, covered within budgets and shared with the team

  • Oversee the implementation of consistent systems in the orientation and induction of new team members;

    Knowledge and Experience

  • At least 10 years of professional Human Resources experience, including a minimum of 5 years in senior leadership positions in Human Resource Management.

  • Bachelor degree in relevant field; masters in Human Resource Management is highly desired;

  • Understanding and experience navigating multiple regulatory sources including labor laws, donor requirements, etc.

  • Demonstrated experience in promoting and leading organizational learning, culture and wellbeing.

  • Experience in the deployment and management of HR systems;

  • Demonstrated attention to detail, following procedures, meeting deadlines and working and problem-solving independently and cooperatively.

  • Demonstrated understanding of complex emergencies, related security concerns and appropriate responses with experience in insecure environments;

  • Excellent negotiation and representation skills.

  • Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.

  • Excellent oral and written English skills required

  • Ability to work effectively work in a diverse team environment.

  • Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies.

  • Certified Human Resource Professional (CHRP) is highly preferred;

    How to Apply

    For more information and job application details, see; Mercy Corps HR Director Jobs in Ethiopia

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