Mercy Corps Health System Strengthening Officer – Kotido Jobs in Uganda

Mercy Corps Health System Strengthening Officer – Kotido Jobs in Uganda

General Position Summary:

  • The primary focus of the Health System Strengthening Officer (HSSO) will be to improve coordination of service provision for food and nutrition security.

  • The HSSO will implement and support a program that improves the organizational performance of HC III and HC II-level facilities with emphasis on the Health Unit Management Committees (HUMC) which is in line with government standards and priorities.

  • Support will be strongly focused on the management of facilities, with less support on the technical skills of facility staff.

  • He/she will support nutrition governance especially building the capacity of the sub county nutrition coordination committees (SNCC) to budget, implement, monitor and document about nutrition activities across all the district sectors.

  • This will include a focus on advocacy for accountability of health and nutrition resources and improving the communication between the facility and the community it serves. This will be achieved by strengthening the governance of HUMCs and SNNCs..

  • The HSSO will work in coordination with the rest of MCHN team, District Implementation Team and other MC team members.

    Essential Job Functions:

    Program Performance and Quality

  • Work with HSS Team Leader to identify gaps in regulatory compliance at the lower health facilities, and design training initiatives depending on identified gaps.

  • Advocate for oversight at district and sub-county level through continuous advocacy for support to Health Unit Management Committees.

  • Partner with MoH to refine HUMC guidelines to simplify roles and responsibilities of HUMC members and ensure that youth and women are represented.

  • Support mechanisms for targeted and age specific educational trainings around SHR to VHTS to include a clear referral pathway for SGBV into the health system, strengthen coordination mechanisms by HUMCS.

  • Assist the local government in the development of health facility capacity building plan.

  • Work with HSS Team Leader to define, design, implement and monitor a health social accountability platform.

  • Recommend program priorities and explore, evaluate and present new opportunities that leverage impact and/or complement core program activities related to governance, gender and social accountability.

  • Collaborate with district-level HUMC focal person to improve government led mentorship of the committees, strengthen their understanding of roles, responsibilities and community linkages.

  • Offer onsite technical support supervision to health facilities by supporting the development and implementation of health facility capacity building strategies for health centers that are 1) systemically targeted and 2) sustain impact avoiding direct provision of materials/equipment to health facilities and should reflect the priorities identified under the local government.

  • Provide technical and supervisory support to health staff and sub county staff while implementing routine program activities like training and mentorship of health and nutrition governance structures, Dialogue for Health (D4H) meetings, learning visits among others.

  • Gender and Youth Integration

  • Ensure that program activities apply gender equity and youth empowerment principles, and meet the varying needs of men and boys; women and girls; and other vulnerable groups

    Monitoring and Evaluation:

  • Under guidance of HSS Team Leader take responsibility for district data gathering and documentation of program activities.

  • Comply with M&E systems that will be established to measure program impacts and desired results include writing most significant change stories.

  • Analyze project implementation strategies to identify constraints to program success and provide timely recommendations.

  • Submit to the HSS Team Leader timely weekly, monthly, and quarterly report that will be indicative of program progress during implementation.

  • In collaboration/consultation with MCHN Manager periodically supervise various activities implemented on the ground by the partner.

  • Where needed support external evaluations by research partner Feinstein International Center and other organizations. Documentation of key lessons learnt and sharing with key stakeholders for improved service deliver

    Representation and Coordination

  • Coordination of activities with other NGO and government partners to avoid duplication of services and support an enabling environment for health promotion and health systems strengthening

  • When needed, support visits from district and sub-county government, regional and HQ based staff and external visitors, such as donors and media, in collaboration with
    HSS Team Leader, MCHN Manager and District Implementation Teams.

  • Support APOLOU activities with key stakeholders, ensuring collaboration with counterparts in partner organization Save the Children in relevant meetings, internal and external. Where needed support ongoing Apolou assessments in development, gender, conflict and governance & facilitate the integration of health related economic opportunities in all Apolou program objectives.

  • Conduct oneself professionally and with sensitivity, awareness and respect when working with diverse groups of people, including Mercy Corps staffs, beneficiaries and partner agencies. Adhere to Mercy Corps policies and procedures and any other duties as assigned by the line manager.

  • Coordination with District Implementation Team

  • Build the capacity of the members of the implementation team on their particular sector through orientations, one on one discussions and demonstrating in the field.

  • The district implementation team after conducting a needs assessment will decide an intervention to be layered. The district implementation team will require support in developing a sector specific plan for a particular community. The member of the technical team will support the district team to plan the intervention that is related to the particular sector and purpose.

  • The district implementation team member will mobilize the extension service agents which will go on to mobilize the community groups to provide the services to conduct the activity in the field. The member of the technical team will coordinate with the district implementation team to conduct the activities in the field.

  • The technical team member will monitor the activities conducted in the field and provide feedback to the technical extension service agents to improve the quality of implementation of activities.

  • The technical team member will meet quarterly with the district implementation team to review the activities conducted in the field and reflect with the team to understand how the quality of implementation of activities would be improved.

  • Collaborate with the MEL team on the design and implementation of the Apolou CLA/Learning Agenda.
    Ethics and Integrity

  • All Mercy Corps staff are expected to behave ethically and demonstrate highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.


  • Ensure data protection policies are adhered to, establishing security controls for software, hardware and archive beneficiary databases

  • Ensure compliance with security procedures and policies as determined by country leadership.

  • Proactively ensure that team members operate in a secure environment and are aware of policies.
    Accountability to Beneficiaries


  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission

  • Other duties assigned

    Knowledge and Experience

  • Degree in Public Health, Nursing or diploma in related field.

  • At least 2 years of professional experience working with the government health system is desirable.

  • Experience in delivering capacity building programs especially on organizational capacity of health facilities and establishing support programs. Demonstrable writing and analytical skills.

  • Demonstrable quantitative skills, including familiarity with financial accounting

  • Proven skills in networking, collaboration, community consultations and organizational development

  • Excellent reporting, communication and representation skills

  • Fluency in Ngakarimojong desirable.

  • Ability to ride a motorcycle and he/she should be in possession of a valid driving/riding license

  • Proven knowledge and capacity in using computer basic applications MS Word, Excel and internet Intimate knowledge of.

    How to Apply

  • For more information and job application details, see; Mercy Corps Health System Strengthening Officer – Kotido Jobs in Uganda

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