Mercure Johannesburg Randburg Hotel Front Office Supervisor Jobs in South Africa

Mercure Johannesburg Randburg Hotel Front Office Supervisor Jobs in South Africa

Reliable and engaging. As a Front Office Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service

Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests

Ensure employees are informed daily about priorities to personalize service

Your Experience and Skills Include:

Service focused personality is essential

Previous experience in a similar leadership role is an asset

Prior experience working with Opera or a related system

Strong interpersonal and problem solving abilities and the ability to lead by example

Your team and working environment:

At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists

Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

How to Apply

For more information and job application details, see; Mercure Johannesburg Randburg Hotel Front Office Supervisor Jobs in South Africa

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