Mental Healthcare Provider Administrative Assistant - Jobs in Kenya
Mental Healthcare Provider Administrative Assistant - Jobs in KenyaLocation
Medical SectorNo. of Vacancies
1Job Holder Reports to
Finance & Administration Manager Minimum Education(e.g O-level, University Degree) Diploma in front office, Diploma in Business Administration, Diploma in Business management, CPA II or any other hospitality qualifications of a period of not less than 3 years
Minimum Experience(in years) 3 year experience in a busy office setting in front office or Customer care.
Our client, a leading Mental Healthcare Provider in Nairobi wishes to recruit an experienced Administrative Assistant who will be responsible for performing organizational and departmental administrative and clerical services to ensure effective and efficient operations.
Key Performance Areas
Management of calls and visitors
Administrative and clerical support
Management of documents, information and correspondences
Coordination and scheduling of meetings, workshops and guests visits
Clients Credit management
Duties and Responsibilities
Screen all telephone calls, enquiries/requests and handle them appropriately
Handle all official incoming emails/mails and route them appropriately and respond to routine emails/mails on behalf of the Finance & Administration Manager.
Account for all monies collected on daily basis by submitting the M-PESA and Visa sales summaries to the Accountant at the end of shift
Render good customer services to both staff and visitors.
Assist other staff when the need arises in order to foster overall positive working environment
Ensure that no corporate staffs are denied credits services and in case of doubt seek guidance from manager on duty.
Follow up individual clients and corporate clients accounts to ensure that their sufficient credit for service.
Provide office orientation for new employees
Schedule appointments and meetings on behalf of company.
Be the liaison person for all corporate queries
Key Performance Measures
High customer satisfaction rating
Telephone calls must be responded to promptly
Administration support issues handled timely and professionally
Prompt reporting of malfunctioning office equipment
Professional handling of visitors and employees
Knowledge, Experience and Qualifications Required
Diploma in front office, Diploma in Business Administration, Diploma in Business management, CPA II or any other hospitality qualifications of a period of not less than 3 years
Knowledge of Microsoft Office and telephone protocol.
Microsoft office packages proficiency
3 year experience in a busy office setting in front office or Customer care.
Personal Skills and Attributes Required
professional verbal and written communication skills
Excellent interpersonal skills
Team player and flexible person
Good oral and written communications skills
Attention to detail and high level of accuracy
Send a copy of your CV and a Cover Letter to email@example.com
Ensure you indicate your current or past monthly salary in your cover letter.
(This is a mandatory requirement)
Apply to the email address provided above as instructed. (Do not apply using the online button)
Only shortlisted candidates will be contacted
Closing Date: 6th November 2019
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