Medic Mobile Service Designer Jobs in Nigeria
Medic Mobile Service Designer Jobs in Nigeria
The primary role of a service designer is understanding the needs of our users and partners, identifying their gaps, strengths, and opportunities. As systems-thinkers, service designers craft an improved overall vision for the community health system and Medic’s role within it.
As empathizers, they help select the best tool for the user, determine the information that is most important to them, and create workflows that can be adopted into daily practice and make a meaningful impact.
Service Designers have a high degree of empathy and experience in marginalized settings; they use human-centered design methodologies to conduct qualitative fieldwork to inform the design and direction of projects that inform our core product.
Designers advocate for what is important to our users and will conduct feedback sessions on new aspects of the product. Using their expertise in human-centered design processes and deep familiarity with participatory methods, they coach other teammates and build the capacity of our open-source community in applying design methods and configuration best practices to their projects.Key ResponsibilitiesDeliverables for Partners - 70%Aligning workflow to global and Medic standardsConducting desk reviews on use case or country protocols and standards
Developing impact metrics for new use cases
Eliciting user requirements
Conducting HCD activities with partners and users
Developing user personas
Writing user stories to document user and partner needs
Documenting current system
Designing high-impact workflows
Brainstorming and iterating upon solutions to user needs (workflows and feature requests) with Medic team, partner, and users
Designing workflows and features strategically to take Medic’s toolkit forward
Producing project specifications with tech lead (sketches, mockups, XLS, nitty-gritty)
Ensuring system is useful
Conducting UAT on current product and mockups for new features and relaying feedback to product team
Providing post-deployment support to PMs in evaluating whether system meets expectations
Use data insights for iterations or future projects
Setting partnerships up for success
Providing LOE design estimates
Producing early-stage sketches to describe possible workflows
Informing appropriate tool selection
Represent Medic in working groups, events, conferences, and health forums
Contribute to conference abstract writing and research material
Deliverables for CHT
Informing product design with user insights
Conduct early-stage investigation into feature requests, user stories and potential workflows to help inform our prioritization and roadmap
Support the UX Researcher in evaluating appropriate solutions, and inform proposed changes to the product from across regions
Building capacity of our open-source community
Document our process and build frameworks, and share our favorite design methods with our open-source community
Keep our global user personas up to date, and develop new ones as they are introduced into our roadmap
Produce use case memos and guidelines
for our workflows; evaluate workflows for their alignment to Medic’s design process, impact metrics and global standards
Understand how our tools are being configured by our team and partners, share best practices, and guide others in configuring for both optimal user experience and impact
A passionate design thinker with 5 or more years of relevant work experience including planning and leading human-centered design activities in remote communities in Africa and/or Asia
A systems thinker who is able to drill down into the details
Hands-on: a natural tinkerer, creator and maker. If you can’t find the right method for the job or context, you’ll make your own
Comfortable with technology and a quick learner
Empathetic and driven by a desire for deep understanding
An experienced, intuitive facilitator. You’ll know it if your workshop isn’t resonating and you’ll have no problem making a new plan on the spot
Passionate about healthcare being delivered as a human right
Committed to partnership with poor and marginalized communities
Have a strong understanding of the ehealth / mHealth ecosystem, especially those serving community health systems
Experience in public health programming and practice
Able and willing to work in a fast-paced, demanding, and sometimes unstructured environment
Demonstrate a history of delivering high-quality results on schedule
A savvy and intrepid traveler, excited and able to navigate both big, bustling cities, as well as remote, rural locations
Willing and able to travel to field sites ~30% of the time.
An excellent communicator who has worked with diverse teams and cultures, and is able to accommodate flexible working hours to connect across time zones
Fluent in French and English
Have a valid passport to travel internationally
How to Apply
For more information and job application details, see; Medic Mobile Service Designer Jobs in Nigeria
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobs in Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!