Max Drive Workplace Experience Manager - Jobs in Nigeria

Max Drive Workplace Experience Manager - Jobs in Nigeria

Max Drive - We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Title: Workplace Experience Manager

Location: Nigeria
Job Type: Full time
Department: People Operations & Admin

Description

We are looking for a Workplace Experience Manager who will strategically oversee all aspects of our employees’ growth and experience in the organization.

You will be a strategic thinker with strong organizational and problem-solving skills.

You will have strong research experience, an analytical mind and outstanding presentation skills.

You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What You’ll Do

Ensure focus on a strong and flexible workplace strategy that will foster a fast paced, high-growth and productive environment that will benefit all MAX employee’s.

Ensure the increase of MAX employee engagement and build an atmosphere that attracts and retains talent.

Ensure active participation in overseeing the ongoing employee experience by directing the consistent delivery of exceptional support from the team members.

Ensure consistent and proper communication with other team members in regards to any facilities or security concern
Ensure proper collaboration and partnership with all MAX clients to support environmental, Health and Safety programs and act as middle-man to support our objectives

To ensure the overall responsibility of the workplace which include but not limited to customer experience, social value and continuous improvement.

Improve the experience of MAX customers/clients through raising awareness and engagement across every team and increase customer satisfaction

Responsible for the delivery of flawless customer experience by bringing on the latest trends,inspiration and

thinking to MAX’s workplace design.

Ensuring and supporting the clients social value activities which also includes OUR employee’s wellbeing, equality, and diversity to speed up engagement in the workplace

Ensure proper guidance on how to develop the environment and increase productivity, creativity

Requirements

Degree in Management Studies or any relevant field

5+ years of customer service experience

5+ years of office operations experience

Experience in Facility management

Experience in People Management

Strong interpersonal and communication skill

Ability to build relationships across departments, work collaboratively and manage conflict constructively

Strong ability to manage competing priorities and projects

Ability to coach, develop and manage direct reports to a level of high performance

Ability to attract the right talent

Strong organizational and management skills

Ability to work efficiently and effectively

Ability to remain agile and multi-task effectively in a fast paced environment.

Benefits

Competitive pay & benefits

Flexible work and hybrid working model

Unrivaled Learning and Development

Application Closing Date
3rd Sep 2022

Method of Application

For more information and job application details, see;
Max Drive Workplace Experience Manager - Jobs in Nigeria

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