Marriott Hotel Events Planning Executive Jobs in South Africa
Marriott Hotel Events Planning Executive Jobs in South Africa
FunctionReporting to the Director of Events Planning, the successful incumbent will respond to client enquiries regarding group accommodation, conferences and exhibitions inclusive of telephonic and email enquiries as well as provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures.
What we offerMarket related salary
Learning and development opportunities through online platforms, on the job trainings and classroom-based courses
Discounts on hotel rooms, food and beverage and spa in Marriott International portfolio
Wellbeing activities and sustainability initiatives through the Take Care and 360° programs
On Property Café
Medical Aid Company
Provident Fund Company Benefits
Associate Uniform and Laundry service thereof
Employee Well-being Programme
Staff Transport
Required Experience & Qualifications
A recognized qualification in Event Management / Hotel Management preferable
Minimum two years’ group booking and evening experience
Extensive reservations/banqueting sales experience
Professional telephone, communication and email etiquette
People centric with a strong focus on the Guest experience
Ability to work within a pressurized environment
Ability to work within a pressurized environment
Extensive working knowledge of Fidelio Opera/ Sales & Catering
Professional and pleasant disposition
Strong leadership and interpersonal skills essential
Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
Strong and effective communication, problem solving and decision making skills at all levels essential
Opera systems knowledge
Ability to use Initiative and be proactive and self-motivated
Proficient in Microsoft Office Package
Ability to use Initiative and be proactive and self-driven
bility to work without supervision and within a team
Attention to detail pertaining to area of responsibility
Required to work as per operational requirements
Key Responsibilities
Complete all daily duties as set out in departmental duties and requirements.
Perform and administrative function pertaining to sourcing quotations, contracts / pro
forma invoices and ensure that confirmation and deposits are received according to contract specifications and liaising with independent suppliers when necessary based on the client’s requirements inclusive of technical companies, translation facilities, décor companies, entertainment, exhibition stand builders etc.
Liaise directly with relevant departments within the hotel to obtain rates and to ensure that all parties are aware of forthcoming events.
Ensure that all quotations are followed up on a regular basis in order to ensure maximum usage of the conference facilities.
Liaise with the client and attend on site meetings in order to discuss the events.
Compile function sheets for distribution and ensure relevant details are obtained from the client advising and assisting them if necessary.
Participate in meetings with the operations team to discuss the forthcoming events to ensure a smooth handover.
Attend to any queries from the client during the event should the operations team require assistance.
Follow up post conference to ensure customer satisfaction.
Liaise with relevant departments pertaining to function accounts and ensure that the client is in receipt of necessary documentation.
Conduct telemarketing to follow up on new business / current clients.
Posting & reconciling of charges related to the group/event and ensure accounts are closed timeously. Commission & Bonvoy point administration.
How to Apply
For more information and job application details, see; Marriott Hotel Events Planning Executive Jobs in South Africa
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