Manager - Bank Digital and Business Systems - Jobs in Kenya
Our clients are various banks across Kenya. They wish to recruit competent professionals for the position of Manager Digital and Business Systems.
The Digital and Business Systems Manager role is to supervise and maintain the organization’s repository of software applications and their integrations through best practices and the appropriate staffing and management of a technical team.
The Digital and Business Systems Manager is also responsible for planning and coordinating the processes and activities related to the development, delivery and integration of software programs, digital innovations / initiatives, applications, and third-party solutions as required to meet the businesses requirements.
This individual will apply proven communication and problem-solving skills to guide and assist the business on issues related to the design, development, and deployment of mission-critical information and software systems.
The Manager is also responsible for the delivery of digital capabilities and contribute to digital strategy.
Key Responsibilities
Manage technology partners both internal and external, to ensure that all solutions provide positive client experiences leading to improved uptake of banking products
Responsible for establishing IT linkages to the various line of businesses and key business stakeholders
Establishing a process to proactively identify emerging business needs and ICT implications e.g. through Business – to – ICT focus groups
Liaising with users of systems to identify changes that are necessary for the systems to continue supporting the business strategy.
Ensures clear communication of required changes and solutions proposed to stakeholders.
Apply best practices and standards in solution design and project executions for consistent delivery of quality solutions within the defined scope, budget and time.
Training users and other team members on new information system solutions.
Ensures that solutions developed are properly tested by developing comprehensive test plans.
Conduct analysis of client transactional activities, channel volumes and competitive information to assist in decision making and strategic planning
Drive Creation of electronic channel product reviews and roadmap planning. Reviews to include functionality, usability, security and authentication
Create communication content and co-ordinate communication planning for internal & external clients related to solutions functionality, enhancements and production fixes
Monitor emerging digital banking trends, best practices and client insight to help achieve best-in-class digital channel capabilities
Provide consumer & data insight to help support the process of building future commercial customer digital propositions.
To work with the business project owners in contributing to robust business cases.
Implementation of solutions in line with IT governance framework.
Take lead in execution of digital projects including, design, selection and sizing in line with customer value propositions.
Manage and Lead technical integration projects.
Supporting all other work streams that leverage Business systems and Digital as a key business enabler.
Bank-Wide AML KYC & CFT Responsibilities
Communicating and reinforcing the AML-CTF compliance culture established by the board
Implementing and enforcing the board-approved AML, KYC & CFT policy within the
Department, Unit or Branch
IT Risk and Security
Address / mitigate all identified Business systems and Digital channels Audit Items
Implement recommendations from IT security partners to avert unforeseen system outages
Implementing and enforcing the board-approved IT policies within the Unit
Qualifications
Bachelor’s degree in computer science or Equivalent qualification with 5+ years Implementing and Managing Business Systems/Digital Solutions
Masters degree in ICT or related specialized qualifications
At least 5 years work experience 3 years’ of which should have been in Leading Technical teams, Digital Solutions Design and implementation, Business Systems implementation and management / support and Alternative Channels management and support
Certifications such as OCA, OCP, MCDBA
Desirable skills include:
Unix Shell Scripting; Batch process automation; Key Database
Knowledge and understanding of Core banking systems and associated interface systems e.g. T24, BREFT, Postilion etc.
Understanding and Setup of Financial data exchange message formats e.g. ISO8583, MT , FIX is a must
Knowledge of core transaction switches e.g. BREFT, Postilion , IST is a requirement
User level knowledge of core operating systems e.g. Unix, Linux and Windows of at least three (3) years working experience with Card systems, ATMs, Mobile Banking, Agency Banking , internet banking and interfaces to other banking channels
Experience in Alternative business channels operations and handling of related risks – frauds and forgeries – will be an added advantage.
Demonstrate high integrity.
Good data analytical skills, both financial and non-financial Solution.
Training in systems security e.g. CEh will be an added advantage
Knowledge of system development tools e.g. .Net, Java is an added advantage
Project Management certifications such as Prince2, PMP is an added advantage
Web server Management skills e.g. IIS, Jboss is an added advantage
Understands application programming, database and system design
Understands Internet, Intranet, Extranet and client/server architectures
Wide understanding of Banking Industry
Reporting performance against expectations and addressing the gap with service delivery management
Identify, communicate and monitor IT investment, cost and value to the business
Application Instructions
Email a copy of your CV and Cover Letter to recruit@manpowerservicesgroup.com
Ensure you indicate your current or past monthly salary in your cover letter
NOTE: Please DO NOT apply using the apply online button. Apply to the email address mentioned above ONLY!
CLOSING DATE: 24th August 2018
For more information and job application details, see; Manager - Bank Digital and Business Systems - Jobs in Kenya
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