Makerere Joint AIDS Program Locum IT Assistant Jobs in Uganda

Makerere Joint AIDS Program Locum IT Assistant Jobs in Uganda

Job Summary:

The Locum IT Assistant will Provide day-to-day ICT Support that includes logging incidents and responding to user calls and email requests, providing ICT technical support to users, and maintaining and troubleshooting ICT systems and infrastructure.

Roles and Responsibilities

Set up, maintain and troubleshoot Computers, Networks, Printers, and peripherals.

Install and update approved Software for users/staff as required

Provide support to all staff by answering phones, and logging and assigning tickets for timely resolution

Resolve logged issues such as password resets, user unlocks and other level 1 support requirements

Support the maintenance of hardware, software, and other systems

Assist with troubleshooting issues and provide technical support

Carry out periodic maintenance of ICT equipment.

Maintaining an up-to-date and consolidated database of all program computers and peripherals

Support the development and enhancement of software applications.

Implementing backup solutions for program data and information.

Liaise with internet service providers in maintaining constant availability of internet services.

Perform any other work for MJAP that may be assigned from time to time.

Qualifications, Job Requirements and Competencies

Minimum of a Diploma in Computer Science, Information technology or related field

Certification in professional ICT courses such as CCNA/P and MSCA are an added advantage

Knowledge of programming languages and the software development life-cycle is an advantage

Familiarity with ICT Operations in a clinical environment is an added advantage

1 Years Relevant Experience

How to Apply

Interested and qualified candidates should apply via the email below and submit their cover
letters, a detailed curriculum vita and copies of relevant academic documents to: ;
recruitment@mjap.mak.ac.ug

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