Maisha Med - Supply Chain Operation Manager Jobs in Kenya

Maisha Med - Supply Chain Operation Manager Jobs in Kenya

  • We are looking for an enthusiastic and diligent team member who would join our operations team with a focus in supply chain and the development of our growing restocking platform.

  • An ideal candidate has experience in sales and operations.

  • This candidate enjoys a fast-paced working environment, loves working with and interacting with customers, and re-iterating systems to improve customer experience.

  • This candidate is a customer-centric leader who will effectively bring pharmacies onto the Maisha Meds platform and reimbursement program and work to tailor the program to best suit our pharmacy partners and patients.

    Responsibilities include:

  • Process the medication orders that come from our clients

  • Develop aftersales strategy and customer care approach, including managing customer service line, mapping out touch points to ensure customers continue to be engaged with the reorder system and providing follow-up advice and training as-needed. Ensure this is done in systematic way such that customers have outstanding experience with Maisha Meds reorder feature

  • Support in the development and refining of the systems used to track the reordering process

  • Conduct inventory stock takes, data entry and training to ensure high-quality data is in system. -Support streamlining and scalability of onboarding process


  • Degree
    in supply chain or other related field

  • 3+ years working in supply chain

  • Having a background in pharmacy is an added advantage.

  • Prior experience working with Excel, ODK, Dedoose and/or other quantitative and qualitative research tools

  • Humility, empathy, and a sense of humor. We are a small team that cares deeply about our work, and it is essential that we work well together

  • You care deeply about what we’re building and how it may change how healthcare is accessed for millions of patients.

  • A passion for building world class product with a desire to see it scaled widely

  • We would prefer to have you based in our offices in Kisumu.

    How to Apply

  • For more information and job application details, see; Maisha Med - Supply Chain Operation Manager Jobs in Kenya

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