Lumos Nigeria Territory Sales Manager, Blaze Channel (Rivers and Bayelsa) Jobs

Lumos Nigeria Territory Sales Manager, Blaze Channel (Rivers and Bayelsa) Jobs


Job Description

  • The individual in this role would be responsible for LDP sales rep and Rickshaw ridders escalation management- attending to issues around IDU activation, NIBSS payment/ CRM downtime, escalating promptly and ensuring resolution.

  • We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure stakeholders loyalty.

  • S/he will manage Blaze Channel partners activation challenges.

    Job Responsibilities

  • Responsible for trouble shooting, escalation and follow through resolutions of CRM/ NIBSS downtime

  • Interface between Lumos and LDP sales rep/ Rickshaw ridders for activation- First point of escalation

  • Motivate, nurture and mentor the LDP reps for performance.

  • Drive end-to-end sales processes

  • Ensure compliance of LDP Sales reps and Rickshaw ridders to SLA

  • Manage canvassers and rickshaw riders assigned to LDPs and Hubs within the territory.

  • Identify sales opportunities within the territory and explore. Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers

  • Source and work customer referrals

  • Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed

  • Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options

  • Promote specific products as directed by upper management

  • Inform leads and customers of current promotions and discounts

  • Maintain positive business and customer relationships in the effort to extend customer lifetime value

  • Develop strategies for more effective sales, both individually and as part of a team

    Educational Qualifications & Functional / Technical Skills

  • First degree in any discipline

  • Excellent computer skills

  • Experience
    with CRM platform

    Relevant Experience:

  • 5 years of varied experience in Sales & Marketing in FMCG or Telecom

  • Relevant experience in Solar / Telecom industry is desirable

  • Previously managed defined territory with track records of achievement.

    Other Requirements (Behavioral etc.):

  • Impeccable customer service skills

  • Excellent interpersonal communication skills, both verbal and written

  • Motivated, driven attitude

  • Sales-driven, results-driven, and target-driven attitude

  • Aptitude for persuasion and negotiation

  • Expert in time management

  • Organized work ethic

  • Proven track record in sales environment

  • Ability to meet and/or exceed monthly and quarterly sales quotas

    How to Apply

  • Interested and qualified candidates should send their CV and Cover Note to:

  • careers@lumos.com.ng using the "Job Title and Location" as the subject of the mail.


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