Lontor Nigeria After-sales Manager Jobs

Job Responsibilities

Train, motivate, and lead after sales teams to achieve set objectives and targets

Maintain contact with clients to obtain
customer feedback regarding product/service quality

Assist clients in resolving issues and complaints concerning purchased products or services

Build and establish good work relationship with clients to facilitate increased patronage and revenue

Monitor contract details to notify clients of pending expiration and help process renewal

Organize promotional and marketing campaigns to create awareness and product publicity

Supervise the operations of after sales teams to ensure set targets are met

Develop and implement strategies effective for ensuring a satisfied clientele and increased returns

Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance

Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards

Develop and optimize support and service processes, tools, and systems

Conduct price and contract negotiations with clients to establish contract details and attain profit margin

Oversee all post-sales services provided to clients to ensure customer satisfaction

Maintain an up-to-date knowledge of job operations by conducting research and participating in

educational programs

Provide periodic reports to management on all after sales activities

Ensure compliance with all general and company policies when carrying out job duties.

How to Apply

Interested and qualified candidates should send their CV to:

Army Jobs - Navy Jobs - Military Jobs

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.