Lions Sightfirst Eye Hospital Credit Control Office Jobs in Kenya



Lions Sightfirst Eye Hospital Credit Control Office Jobs in Kenya; The Credit Control Officer manages the hospital’s credit control processes to ensure timely collection of outstanding payments, effective debtor account management, and healthy cash flow.

The role works closely with patients, insurers, corporate clients, and internal departments to minimize overdue accounts and support financial sustainability.

Key Duties and Responsibilities

  • Monitor and manage outstanding debtor accounts to ensure timely collections.

  • Conduct regular follow‑up with patients, insurers, corporate clients, and other debtors regarding overdue accounts.

  • Review credit arrangements and ensure compliance with approved policies.

  • Reconcile debtor accounts and investigate discrepancies.

  • Monitor debtor aging reports and implement strategies to reduce overdue balances.

  • Liaise with insurers and corporate clients to resolve payment delays, claim issues, and disputes.

  • Prepare and issue account statements, reminders, and collection notices.

  • Escalate long‑outstanding accounts and recommend recovery actions.

  • Maintain accurate records of collections, correspondence, reconciliations, and follow‑up activities.

  • Collaborate with billing, patient services, and finance teams to resolve account issues.

  • Prepare periodic credit control and collections reports for management.

  • Support continuous improvement of credit management processes.

    Requirements

    Qualifications and Experience
  • Bachelor’s Degree in Accounting, Finance, Commerce, or Business Administration.

  • CPA Part II or equivalent qualification preferred.

  • Minimum 3 years’ experience in credit control, accounts receivable, debt collection, or financial administration.

  • Experience in healthcare institutions, insurance, or similar environments preferred.

  • Demonstrated experience in account reconciliation, debtor management, and collections.

  • Knowledge of medical billing and insurance claims management preferred.

    Required Skills and Competencies
  • Strong credit control, debt collection, and reconciliation skills.

  • Excellent written and verbal communication skills.

  • Strong negotiation and relationship management abilities.

  • Proficiency in Microsoft Office (Excel) and accounting systems.

  • Strong analytical and problem‑solving skills.

  • High attention to detail and accuracy.

  • Strong organizational and time management skills.

  • Ability to handle confidential financial information with discretion.

  • Ability to work independently and meet collection targets.

  • High level of professionalism, integrity, and accountability.

    Expected Outcomes
  • Reduced debtor aging and improved collection performance.

  • Timely recovery of outstanding payments and improved cash flow.

  • Accurate and up‑to‑date debtor records and reconciliations.

  • Prompt resolution of account disputes and payment issues.

  • Improved compliance with hospital credit policies and procedures.

  • Accurate and timely preparation of credit control reports.

  • Strong relationships with patients, insurers, and corporate clients while maintaining effective collection practices.

    How to apply

    For more information and job application details, see; Lions Sightfirst Eye Hospital Credit Control Office Jobs in Kenya

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