Liberty Life Business Development Officer, Bancassurance - Health Jobs in Kenya
Liberty Life Business Development Officer, Bancassurance - Health Jobs in Kenya; The role holder will be responsible for driving the growth and profitability of the health insurance portfolio through bancassurance partnerships by implementing sales strategies, strengthening relationships with partner banks, ensuring quality business acquisition, and delivering efficient customer service in line with company policies, underwriting guidelines, and regulatory requirements.
Key Responsibilities
Drive achievement of annual, quarterly, and monthly health insurance premium targets through bancassurance channels.
Identify, negotiate, and close new business opportunities within partner bank customer segments in line with underwriting and quality guidelines.
Promote health insurance products through branch visits, activations, presentations, and joint marketing initiatives with partner banks.
Build and maintain strong relationships with bank branches, relationship managers, and other stakeholders to enhance growth and retention.
Support bank staff through continuous product training, lead generation support, cross‑selling initiatives, and conversion of prospects into business.
Prepare and provide accurate quotations and ensure timely processing, issuance, endorsements, and renewals of policies.
Facilitate onboarding of clients by ensuring complete documentation, accurate customer information, and compliance with underwriting requirements.
Liaise with underwriting, claims, operations, ICT, and other internal departments to ensure efficient service delivery and customer satisfaction.
Guide clients and bank staff on claims procedures, follow up on claims processing, and resolve customer queries promptly.
Monitor portfolio performance, customer preferences, market trends, retention levels, and productivity to identify growth opportunities.
Ensure compliance with company policies, insurance regulations, KYC, AML, data protection, Treat Customers Fairly (TCF), and credit control requirements.
Maintain proper documentation and ensure engagement only with licensed and compliant
bancassurance partners.
Prepare timely and accurate sales, portfolio, and performance reports with recommendations for improvement.
Build and maintain strong knowledge of health insurance products, market developments, and competitor activities.
Leverage synergies with other business units and group companies to maximize revenue opportunities.
Qualifications
Bachelor’s degree in Marketing, Insurance, Economics, Actuarial Science, or other business‑related discipline.
Progress towards Diploma in Insurance (ACII or AIIK), with at least 3 papers completed or equivalent.
Experience
Minimum of two (2) years’ experience in the insurance industry.
Demonstrated success in insurance sales and business development.
Competencies
Customer, market, and competitor understanding.
Knowledge of insurance industry and concepts.
Knowledge of insurance regulatory requirements.
Knowledge of medical underwriting processes, procedures, and concepts.
Negotiation skills.
Business management skills.
Excellent analytical skills.
Excellent organizational and stakeholder management skills.
How to apply
For more information and job application details, see; Liberty Life Business Development Officer, Bancassurance - Health Jobs in Kenya
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