LEAM Consulting Limited Customer Service Representative Jobs in Nigeria

Job Summary

  • The Customer Service Representative serves as the first point of contact for clients and prospects, providing accurate information, resolving inquiries, and ensuring an excellent customer experience.

    Responsibilities

  • Attend to client calls, emails, social media messages, and walk-in inquiries courteously and professionally.

  • Handle client complaints or issues promptly, ensuring satisfactory resolution.

  • Ensure accuracy and timeliness in record keeping and reporting.

    Qualifications

  • HND / B.Sc. Degree in Business Administration, Mass Communication, Marketing, or a related field.

  • Minimum of 1 year experience in customer service.

  • Excellent verbal and written communication skills.

  • Strong interpersonal, problem-solving, and organizational abilities.

  • Calm, patient, and empathetic personality with a client-first mindset.

    How to Apply

    Interested and qualified candidates should send their CV to: hiring@leamconsulting.com using the Job Title as the subject of the mail.

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