LEAM Consulting Limited Customer Service Representative Jobs in Nigeria
Job Summary
The Customer Service Representative serves as the first point of contact for clients and prospects, providing accurate information, resolving inquiries, and ensuring an excellent customer experience.
Responsibilities
Attend to client calls, emails, social media messages, and walk-in inquiries courteously and professionally.
Handle client complaints or issues promptly, ensuring satisfactory resolution.
Ensure accuracy and timeliness in record keeping and reporting.
Qualifications
HND / B.Sc. Degree in Business Administration, Mass Communication, Marketing, or a related field.
Minimum of 1 year experience in customer service.
Excellent verbal and written communication skills.
Strong interpersonal, problem-solving, and organizational abilities.
Calm, patient, and empathetic personality with a client-first mindset.
How to Apply
Interested and qualified candidates should send their CV to: hiring@leamconsulting.com using the Job Title as the subject of the mail.
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