Latest Relationship Manager Jobs in Kenya

Our Client in the Banking industry seeks to fill the position of a Relationship Manager in Kenya and we are thus hunting for exceptional talent for the role

The Relationship Manager (RM) will be the Bank’s UK Liaison desk officer based in Nairobi. The incumbent will be located within the Corporate Banking team in the head office in Nairobi.

The individual will be expected to provide support for the of International premium banking team in the bank’s branch in UK in areas such as client management, client on boarding, client risk management and project work, ad hoc administration and other duties as directed by management.


  • The primary function is to assist the Head of International premium banking team in the UK to meet their budgets for residential UK mortgages and 2-year GBP deposits.
  • Facilitate the on boarding of new accounts to the Banks International Premium Banking (IPB) platform in the bank UK for their High Net worth clients as well as to manage general administrative tasks for the maintenance of these accounts.
  • Maintain regular contact with existing as well as prospective clients to follow up and close on all marketing leads. Work very closely with the Head of International Premium Banking for East Africa business.
  • Client On boarding and account opening/ due diligence checks- Check for accuracy and completeness of all account opening forms for the UK accounts signed by the clients before client acceptance. Be the bridge between the clients in Kenya and UK. Maintain close contact with the clients, assist with completion of account opening forms, visit the clients to collect documents and account opening forms and scan these to the UK office.
  • To handle the servicing of all clients’ needs and queries and to perform verification of client instructions.
  • Actively support the Head of International Premium Banking UK to follow up and close on all marketing leads and meet budgets for deposits and residential mortgages for the UK business. Assist the Heads of Non-Resident banking and Head of Network Banking with their requests for
    client follow up.
  • Actively follow up with clients and prospective clients for new business for UK – 2-year GBP deposits and residential mortgages in the UK. These are the 2 major products for the bank in UK. Close on all leads generated and ensure accounts are opened, funded and mortgages are completed.
  • To assist the RMs in the bank in UK to follow up on annual review of Risk Assessment in ensuring the RMs are in compliance with current guidelines and regulations.
  • To support any investigations of complaint received from client by coordinating with Compliance, Business Effectiveness Department to resolve issue
  • To attend appropriate training and courses for new products, procedures and knowledge update.


  • Degree holder with at least 5-10 years in similar position or client servicing experience, with prior experience of handling HNI clients.
  • The job holder should be able to travel on business and cover the East African region for marketing and follow up.

    Key skills

  • Should have strong communication and interpersonal skills with great attention to detail
  • Should be a Self-motivated individual and good team player
  • Must possess excellent sales skills, outgoing, client facing temperament
  • Must have a strong business acumen with the ability to make a significant contribution to performance and profitability;
  • Should poses strong strategic thinking and execution skills;

    How to Apply

    If you believe you are qualified and ready to take on new challenges, then we want to talk to you urgently.

    Please send your application to us right away at and include your current and expected remuneration

    Kindly note only qualified candidates will be contacted.

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