Kuehne + Nagel Jobs in Kenya

Kuehne + Nagel Airfreight Operations Process Manager Jobs in Kenya


Introduction

Kuehne + Nagel is financially strong, stable and independent. Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services.

Responsibilities

  • Ensuring effective airfreight operating system utilization.
  • Ensuring the management of tasks is being executed by branch level management teams (monitored through Business Automation Management tools (BAM) and billing reports).
  • Controlling of airfreight operational processes to ensure optimal work flow structure is implemented.
  • Root cause analysis and support of the airfreight organization in regards to the operational KPI's.
  • Oversight of customer implementation projects ensuring a smooth on boarding process.
  • Facilitation of systems tools and transition of tasks to the Shared Service Centre (SSC).
  • Acting as first point of contact with the SSC teams and Regional Operational Management (RA-M) relating to task transition.
  • Evaluating and ensuring that appropriate infrastructure is in place for business growth (when committed business is on board) and when staff fluctuations occur.
  • Acting as the direct responsible party ensuring that productivity targets are being met by the respective airfreight departments.
  • Ensuring smooth and efficient systems and process collaboration with other business units.
  • Ensuring that effective cost management processes are in place and adhered to at branch / department levels.
  • Monitoring utilization and performance of
    Cargo IQ KPI's.
  • Monitoring and driving the Forwarding
  • Controlling Systems (FOCOS) development.
  • Self-driven analysis of systems, processes and performances with the help of the applicable operational management.
  • Monitoring major customers KPI's to ensure levels of committed service are being achieved.
  • Ensuring all necessary trainings have been completed as per national training matrix.
  • Responsible of the on boarding process of new hires.

    Qualifications

  • Bachelor’s degree in Logistics/Supply Chain Management.
  • Masters in Logistics/Supply Chain Management will be an added advantage.
  • 2-5 years’ experience in Project/ Process Management.
  • Operational Airfreight background.
  • Six Sigma Certification.
  • KN Systems knowledge (e.g Airlog, CIEL, THS) will be an added advantage.
  • Computer literate, Strong verbal and written communication and presentation skills.
  • Able to demonstrate good leadership and interpersonal skills.

    How to apply

    Interested candidates should send their resume by 25th February, 2018 to:

    National Human Resource Manager
    Kuehne + Nagel Limited
    P.O Box 69979
    NAIROBI, 00400
    Tel: +254 20 6600 000


    For more information and job application details, see; Kuehne + Nagel Airfreight Operations Process Manager Jobs in Kenya

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