Kuda Debt Collection Officer Jobs in Nigeria

Kuda Debt Collection Officer Jobs in Nigeria



Role Overview
  • This role is responsible for managing the collection of outstanding debts from clients and customers.

    Responsibilities
  • Manage multiple delinquent accounts for debt collection efforts.
  • Keep track of assigned accounts to identify outstanding debts.
  • Plan a course of action to recover outstanding payments.
  • Negotiate payoff deadlines or payment plans( restructured inline with agreements) .
  • Handle questions or complaints.
  • Investigate and resolve discrepancies in payments or accounts.
  • Prepare and send dunning letters to delinquent clients at regular intervals and keep track of their payments.
  • Prepare daily, weekly and monthly reports on all calls, enquiries and recoveries.

    Measures of Success:
  • Collection rate
  • Conversion rate
  • Customer Satisfaction Index
  • NPS
  • # of Cost Saving Initiatives Implemented
  • % Training Evaluation.

    Requirements
  • OND / HND / B.Sc in Finance, Accounting, or a related field of study.
  • 3-5 year experience
  • Proficiency in the use of Microsoft Office
  • Critical thinking and problem solving skills
  • Good report writing and communication skills
  • Customer service skills
  • Good analytical skills
  • Knowledge of relevant legal requirements
  • Speaking and listening skills
  • Negotiation and conflict resolution skills.

    Benefits
    At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive
    benefits in areas including but not limited to:
  • Pension
  • Competitive annual leave plus bank holidays
  • Group life insurance
  • Health insurance
  • L&D training
  • We are advocates of work-life balance and offer a 3 day per week remote working option.

    How to Apply

    For more information and job application details, see; Kuda Debt Collection Officer Jobs in Nigeria

    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobs in Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to 1 Best Africa Jobs.