KRA Manager – Performance Analysis & Reporting Jobs

KRA Manager – Performance Analysis & Reporting Jobs


Role Purpose

  • Manager - Performance Management is responsible to implement an efficient, fair and transparent Performance Management System in their business cluster to promote an agile and high performance culture.

    Roles & Responsibilities

  • Develop and update the annual appraisal process and guidelines and manage the appraisal process across functions and campuses.

  • Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).

  • Work with internal stakeholders across their business cluster through to embed a culture of continuous feedback on employee performance.

  • Provide support to line managers in applying the Performance Management System should they face challenges with the implementation.

  • Develop tools and support material to help employees and their line managers in their appraisal process.

  • Collect and analyse performance appraisal results across functions and campuses.

  • Create the annual appraisal calendar, manage the communication with employees and ensure that each activity in the appraisal process is executed within the specified timeframe and as per defined guidelines.

  • Coordinate with the Human Resources Division for the implementation of consequences related to performance evaluation results

  • Resolve problems related to appraisals, such as employee requests for re-evaluation, and ensure that these issues are handled in a fair, professional, transparent and equitable way.

  • Provide professional development support and perform periodic performance reviews for direct reports based on KRA’s Performance Management System.

  • Coach and mentor subordinates on a regular basis.

  • Coordinate preparation of monthly, quarterly and annual reports to each Line Manager on attainment of goals, PIP and development plans.

    Education

  • University Degree in Human Resource Management or related field

  • Post Graduate Diploma in Human Resource Management

  • Qualifications in HR or business analytics will be desirable

  • Membership to a relevant professional body.

  • Minimum five (5) years’ experience in HR generalist role and two (2) at First-Level Management.

  • Experience of Performance Management in a progressive organization is desirable.

    Experience, Knowledge, Skills & Abilities

  • Strong research, communication, presentation, analytical and problem solving skills

  • Knowledge of HRMIS Systems especially performance management system

  • Understanding of business metric performance and target setting

  • Communication and the ability to get along with people

  • Working knowledge of performance metric analysis

  • Working knowledge of performance management processes and procedures

  • Excellent organizational skills to handle multiple tasks in a fast paced environment, as well as tight deadlines

  • Good understanding of business metric performance and target setting.

  • Strong understanding of, and practical experience of using different data tools to transform and analyse different data sets
    Champion the discovery and sharing analytical insight with stakeholders with various levels of analytical expertise and at all levels of seniority

  • Willingness to work in an agile environment while adapting agile work principles.

    Competencies required for this role

  • Leadership skills

  • Decision making skills

  • Planning and organizing skills

  • Communication skills

  • Analytical skills

  • Problem solving skills

  • Interpersonal relations skills

  • Report writing skills

  • Customer orientation

  • Technological awareness

  • Innovation and creativity

  • Making effective decisions

  • Seeing the big picture

  • Delivering at pace

  • Building capability for all

    How to Apply

    For more information and job application details, see; KRA Manager – Performance Analysis & Reporting Jobs

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