KoraPay IT Support Engineer (Internship) Jobs in Nigeria

KoraPay IT Support Engineer (Internship) Jobs in Nigeria


KoraPay is a payment infrastructure servicing a wide band of businesses making local and international payments.

We are a marketplace for digital financial services across Africa.

Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers across Africa.

We are committed to delivering reliable, secure, and easy to use digital financial solutions to every single customer with a guarantee that it is improving their lives.

Location: Lagos (Remote)

Employment Type: Full-time

About The Role

As an IT Support Engineer at Korapay, you will be responsible for providing day-to-day IT operational support to internal teams within the organization.

Duties

  • Actively monitors and analyzes user requests, evaluates and applies solutions.

  • Troubleshoots IT technical issues and resolves them in a courteous, professional, and timely manner in person or via email, telephone, and/or other electronic media.

  • Completes setup and configuration of company laptops and desktops and troubleshooting of these devices as well.

  • Maintains accurate IT asset inventory and assists in acquisition, deployment, support, and retiring of IT assets based on established IT life cycle management.

  • Consults IT knowledge base(s), Internet, other team members, and any other appropriate resources for the purpose of independent troubleshooting

  • Works with vendors on hardware warranty issues and hardware insurance

  • Installs, patches, and upgrades hardware and software in accordance with the company’s life cycle management policy

  • Performs data backups and disaster recovery operations.

  • Maintains user-profiles ensuring password policies and other
    system policies are enforced.

  • Trains and enhances user knowledge regarding computer software and hardware

  • Other duties as assigned by the CISO.

    Requirements

    Here's what are we looking for:

  • Minimum of a Bachelor’s Degree certificate

  • Minimum of 1 year experience in IT support

  • Good communication skills

  • Positive attitude

  • Ability to handle stress appropriately and interact well with others.

    Benefits

  • Competitive Salary

  • Health Insurance Coverage

  • Sponsored and Tailored training

  • Work Flexibility and

  • The opportunity to work with a highly collaborative team-building something great!

    Application Closing Date
    Not Specified.

    How to Apply

    For more information and job application details, see: KoraPay IT Support Engineer (Internship) Jobs in Nigeria

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