Kontak Recruitment Agency Intermediate IT Technician Jobs in South Africa

Kontak Recruitment Agency Intermediate IT Technician Jobs in South Africa

  • As the Intermediate Support Engineer, you will be required to restore lost connectivity and resolve technical issues either remotely or via onsite visits. You should have at least 3 – 5 year’s experience in a Technical Support role with good exposure to Microsoft 365.

    Minimum Requirements:

  • Matric or NQF Level 4 Equivalent

  • A+, N+

  • MCSA (1-2 years)

  • VOIP Experience (1 year)

  • Office 365 (2 years)

  • Microsoft 365 certified Modern Desktop Administrator Associate

  • Microsoft 365 Fundamentals

  • CCNA of MTCNA beneficial

  • Microsoft 365 Certified: Messaging Administrator Associate (Advantage)

  • Self-motivated with the ability to work with minimal direction.

  • Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.

  • Valid drivers license and own vehicle required.

    Duties and Responsibilities:

  • To assist with monitoring client networks daily, ensuring appropriate action is taken to remedy faults identified.

  • To take ownership of routine checks and maintenance on client networks and the IT environment.

  • To keep abreast of modern technologies.

  • Troubleshoot computer problems and determine the source,
    and advise on or perform appropriate corrective action, onsite and remotely.

  • Assist with project-based work when required.

  • Engage and coordinate with 3rd party vendors (i.e. DELL; HP) to resolve/ complete open incidents or projects.

  • Report any ongoing or unresolved problems, or suggestions to improve service delivery to your Team Leader.

  • Prioritize incidents and the capturing of time entries, working independently.

  • Configuration, setup, maintenance and troubleshooting of computer systems (hardware and software).

    How to Apply

  • For more information and job application details, see; Kontak Recruitment Agency Intermediate IT Technician Jobs in South Africa

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