Kontak Recruitment Agency Behavioral Detection Officer Jobs in South Africa

Kontak Recruitment Agency Behavioral Detection Officer Jobs in South Africa


Overview

  • Provide a 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support for critical services that support the operations of the company and its clients; and to ensure that all matters are addressed in a prompt, efficient, and professional manner

    Minimum Requirements:

  • Matric / Grade 12 or equivalent (NQF level 4).

  • PSIRA Registered (Minimum Grade C).

  • Computer literate.

  • Technical background of cameras, two-way radios and alarm systems will be highly beneficial.

  • Advanced Surveillance Body Language will be highly beneficial.

  • IT experience / qualifications will be highly beneficial.

    Duties and Responsibilities:

    Reporting:

  • Record all incidents in the Occurrence Book (OB) with full details as prescribed in the Standard Operating Procedure.

  • Do a proper hand over at the end of each shift in the Occurrence Book (OB) as per the Standard Operating Procedure.

  • Ensure that weekly reports are completed and submitted to the relevant personnel in time.

  • Ensure that monthly reports are completed and submitted to the relevant personnel in time. Ensure that the following information is included:

  • Sites that were not secured.

  • Alarms and cameras activated.

  • False alarms.

  • True / positive alarms and outcome thereof.

  • Telephonic and email reported incidents.

  • Inform the relevant parties of any discrepancies (this includes CCTV irregularities); follow up actions taken and the progress thereof.

    Monitoring and Response:

  • Ensure that the SMS is sent to CCTV systems daily.

  • All monitoring and tracking of alarms and cameras should be done according to the Standard Operating Procedure at all times.

  • Ensure effective monitoring of the client perimeters during dispatching of
    precious metals.

  • Communicate with operational personnel to ensure that they comply with procedure.

  • Monitor movement on CCTV cameras for 24 hours a day, 7 days a week, this includes personnel and vehicle searchers movement.

  • Monitor sites and ensure that operational personnel are notified if a site is not secured / locked.

  • Evaluate movement on camera and activate response team if suspicious activity is detected.

  • Ensure that the relevant and closest response team is dispatched to all alarm systems reported to the control room in a quick and efficient manner.

  • Identify priority issues and escalate them to management.

  • Monitor, manage, and control the operational systems.

  • Inform management, clients and operational task teams about emergency, arrange for backup with local authorities if needed, and keep them updated with the progress.

    General:

  • Liaise with clients, management, and colleagues to ensure smooth running of all operations.

  • Receive incidents from clients and inform the Task Teams to respond to the scene.

  • Ensure the quick response to the action of waybills.

    How to Apply

  • For more information and job application details, see; Kontak Recruitment Agency Behavioral Detection Officer Jobs in South Africa


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