Konga Sales Lead (Shop Manager) Jobs in Nigeria

Konga Sales Lead (Shop Manager) Jobs in Nigeria

Job Objectives
  • The Shop Manager will monitor sales metrics and manage the entire sales administration process.
  • They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

    Job Duties / Responsibilities / Accountabilities
  • Manage the floor sales representatives and other members of the team.
  • Set and track sales targets for your team.
  • Suggest and implement improvements in the sales administration process.
  • Report on sales metrics and suggest improvements.
  • Prepare monthly, quarterly, and annual sales forecasts.
  • Use customer feedback to generate ideas about new development or products.
  • Research and discover methods to increase customer engagement and sales output.
  • Ensure sales, finance, and legal policies and procedures are met.
  • Build an open-communication environment for your team.
  • Liaise with your Line Manager and Retail Operation Team to ensure consistency and increase sales.

    Key Performance Indicators
  • Near zero incidence of customer complaint/adverse.
  • Near zero incidence of untimely response to an escalation.
  • Near zero incidence of untimely order delivery.


  • A Degree in Business or related fields.
  • Degree in Sales, Business Administration, or a certificate in a relevant field.
  • Strong interpersonal and
    communication skills,
  • Microsoft package proficiency.

  • Proven work experience as an Inside sales manager.
  • Hands-on experience with CRM software and MS Excel.
  • In-depth understanding of the sales administration process.
  • Excellent interpersonal and team management skills.
  • Strong analytical and organizational skills.
  • Numerical abilities and problem-solving attitude.

    How to Apply

    Interested and qualified candidates should send their Applications to: careers@konga.com using the Job Title as the subject of the email.

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