KOKO Networks Agent Relationship Representative Jobs in Kenya

KOKO Networks Agent Relationship Representative Jobs in Kenya


Nairobi commercial – Agent Sales full-time

About KOKO Networks

KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers.

Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market.

In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role

As Agent Relationship Representative, you will help KOKO maintain a robust retail network by recruiting and on-boarding agents and ensuring successful operation of their KOKOpoint business.

Your key responsibilities will include business development, relationship management, market intelligence, and KOKO Cooker sales in an assigned territory.

You will need to achieve set targets related to both building and maintaining satisfaction of our Agent network.

What You Will Do

  • Recruit KOKO Agents in accordance with set criteria in the assigned territory
  • Drive the growth of KOKO products and services via existing Agent network
  • Ensure a great Agent experience throughout their lifecycle
  • Conduct Agent trainings on KOKO hardware and software functionality and product benefits
  • Ensure Agent compliance with KOKO processes and procedures
  • Gather market and competitive intelligence on all facets that affect KOKO business
  • Facilitate Agent installation, contracting, merchandising, renewal, and termination, as needed
  • Identify risks in assigned territory and proactively manage and report any incidents
  • Liaise with different departments within the organisation to ensure a great Agent experience
  • Support Agents to achieve their Cooker & Fuel sales targets and maximize profitability

    What You Will Bring to KOKO

  • Graduate from an accredited University, preferably in a Business-related area of study
  • 1+ year of work experience, ideally in sales, relationship management, or customer service
  • Excellent interpersonal and sales skills
  • Excellent planning and organization skills
  • Ability to work under pressure and with minimum supervision

    KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

    KOKO Networks Agent Relationship Representative Jobs in Kenya

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