KiRK Land Hospitality Quality inspection Director Jobs in Ethiopia

KiRK Land Hospitality Quality inspection Director Jobs in Ethiopia

Job Description

Responsible for the quality management of the hotel and the companies under the mother company, regularly track network reviews, guest complaints, feedback to the managers, timely propose corresponding rectification plans, and enhance
the reputation of hotel services;

Formulate and improve the teaching procedures, work practices and systems,
service cases and other teaching materials for each position of the hotel;

Establish and improve hotel quality management standards, and conduct quality
management inspections on various stores on a regular basis;

Conducting opening inspections for newly opened hotels, and follow up the
rectification work;

Implement the corresponding training, assessment, rectification meetings,
measures, follow-up, feedback, all according to the quality management and
financial audit management of the hotel

Quality control and service quality control over the entire group.

Job Requirements

5 years of hotel work experience; international four-star or five-star hotel overall
management experience is preferred;

Proficient in the standards, processes, and systems of hotel quality inspection;

With a certain quality awareness, training ability, familiar with the hotel's various
post operating procedures, financial audit knowledge, complaint handling
capabilities.

Strong communication skills, strong language skills, and written expression skills;

Graduated from a key domestic university. Foreign students studying abroad
and work experience are preferred.

How to Apply

Kirkland Hospitality, HR Department will invite all candidates meeting the required qualifications send your

an Application letter,

Resume (maximum 2 pages), and

Copies of working and educational credentials via email at hr.agropia@gmail.com by 5th January, 2019 with the subject of Application for

“Quality inspection Director” for additional information you can use 011-1-26-29-21

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