Kingdom Bank Booking Officer Jobs in Kenya

Kingdom Bank Booking Officer Jobs in Kenya



Reports to: Manager, Credit Analysis

Ensuring all disbursed Retail check-off loans within assigned employers are booked on the respective employer payrolls within the agreed timelines.

Responsibilities

  • Aiming at having the accounts at paying status by timely submission of deduction data to assigned employers within agreed cut off dates for effecting

  • Maintaining the quality of the assigned portfolio within the agreed threshold by collecting amounts due efficiently and effectively

  • Managing the arrears position of his/her assigned portfolio to acceptable levels by ensuring the Roll rate is within the agreed threshold for each bucket of arrears & maintain an excellent Bank/Scheme relationship.

  • Presenting deduction data to assigned check-off employers within the agreed cut-off dates and ensuring the same is effected.

  • Follow up of all loans not deducted, underpayments and loans dropped from payroll and document recovery effort.

  • Ensure timely receipts of loan deduction schedules/by products and check-off payments for all assigned schemes

  • Follow-up of all payments due for all assigned schemes

  • Offering support to the branches to deliver respective data to the employers on need basis

  • Direct manual recoveries from transactional accounts for customers to optimize collection results both at pre-delinquency and delinquency stages of loans under one’s management.

  • Consistent and close monitoring of the Retail pre-delinquency book in liaison with Business Units so as to reduce the PAR to acceptable levels.

  • Handling all queries within assigned portfolio relating to loan stoppages, clearances and issues relating to check-off deductions.

  • Timely forwarding to respective assigned employers’ payroll stoppage instructions and deduction data amendments.

  • Timely/ Promptly Communicating to business unit and the reasons for dropped cases given by employers e.g. dismissals, deaths, resignations & ensure monthly updates to the branches and the
    Head office business units.

  • Providing timely feedback to management on collections challenges within assigned portfolio and possible solutions and recommendations for quality improvement.

  • Consistently engaging employers who are in arrears to make good the payment through calls and employer visits.

  • Escalating any suspicious activities/accounts noted during the collection process

    Qualifications

  • A degree in business-related field or diploma in Banking

  • A good knowledge of collections in the banking sector trends and practices

  • A detailed knowledge of specific Bank products such as Personal unsecured loans

  • A good awareness of the Bank’s Credit policy

  • A good awareness of the Bank’s vision and focus especially in relation to Collections

  • Good negotiation skills

    Desired Competencies

    Essential Knowledge/ Skills and Experience Required

  • Planning & organizational skills

  • Numerical & analytical skills

  • Interpersonal skills

  • Communication skills

  • Negotiation and influencing skills

  • Debt recovery techniques

  • Technical credit risk assessment skills

    Desirable Knowledge/ Skills and Experience Required

  • A thorough knowledge of the Bank’s operating procedures

  • A good knowledge of the Banking Act

  • A good knowledge of the Bank’s credit policy and lending guidelines

  • High degree of interpersonal skills when dealing with a range of people and situations

    Apply By: 28th, October 2022

    How to Apply

    For more information and job application details, see: Kingdom Bank Booking Officer Jobs in Kenya

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