KFC Shift Supervisor - Port Elizabeth / Gqeberha Jobs in South Africa

Key Responsibilities

  • Assist the RGM in the achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.

  • Manage shifts in accordance with Company Policies and Procedures, including directing employee activities to maximize sales, operating efficiency and profitability.

  • Allocate responsibilities to employees on shift and monitor performance accordingly.

  • Ensure employees follow correct maintenance procedures in accordance with the established maintenance roster and advise the RGM of any repairs or maintenance required.

  • Ensure controls and procedures are implemented to protect the safety and security of employees, customers, property and company funds.

  • Report to the ARM/RGM any employee relations, customer service or health inspection issues likely to affect restaurant operations.

  • Assist the ARM/RGM in implementing restaurant training programmes to maximize employee performance and career development.

  • Support and demonstrate the "How We Win Together" principles at KFC by acting as a role model and providing leadership with Heart, Smart and Courage.

    Requirements

  • English proficiency.

  • Numeracy proficiency.

  • Computer skills, including knowledge of MS Word, Excel and Outlook.

  • Minimum of six (6) months in an All Star position.

  • All Star Certified with an Individual Development Plan (IDP) in place.

  • Grade 12 (NQF Level 4) and preferably a suitably related tertiary qualification.

  • A passion for product quality and customer service, with pride in the KFC brand.


    How to Apply

    For more information and job application details, see; KFC Shift Supervisor - Port Elizabeth / Gqeberha Jobs in South Africa

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