Kericho County Telephone Supervisor II - Jobs in Kenya

Kericho County Telephone Supervisor II - Jobs in Kenya

Advert Number:


Job Title, Job Group and Number of Posts:

Telephone Supervisor II, Job Group ‘J’ (1 Post)-Internal Advertisement

Department where the job falls under:

Department of Health Services

Job Application End Date:


Job Description and Job Specification:

a) Duties and responsibilities

Work at this level will include telephone operation duties: -

  • Routine testing of exchange lines and switchboard facilities; and
  • Telephone exchange clerical work.

    An officer at this level will be in charge of a telephone exchange of three to four (3-4) switch board positions with a maximum capacity of forty (40) exchange lines and four hundred (400) exchange lines. Specifically, the officer will be responsible for: -

  • Supervision of work at the switch board
  • Telephone exchange routine work
  • Preparation of duty/annual leave roster for telephone personnel
  • Liaising with engineers/technicians on maintenance of telephone exchange, equipment/facilities, with accounts section on payment of telephone bills and with supplies section on procurement of telephone facilities/spare parts and stationery.

    b) Requirements for appointment

    For promotion to this grade, an officer must:

  • Have served in the grade of senior telephone operator or in a comparable and relevant position in the public service for a minimum period of three (3) years;
  • Have attended and passed a certificate course for government telephone supervisors lasting not less than four (4) months from a government training institute or any other recognized institution;
  • Be proficient in computer applications;
  • Possess good oral and written communication skills in both English and Kiswahili; and
  • Have shown merit and ability as reflected in work performance and results.

    For more information and job application details, see; Kericho County Telephone Supervisor II - Jobs in Kenya

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