Kenyatta University Teaching, Referral & Research Hospital Manager, Credit Control & Insurance Jobs in Kenya

Kenyatta University Teaching, Referral & Research Hospital Manager, Credit Control & Insurance Jobs in Kenya



Job Purpose: The position holder will be responsible for all collection functions necessary to ensure
the prompt and correct payment to the Hospital of all monies owed by patients and insurance
providers will be responsible for working accounts with balances according to their respective payer
at KUTRRH.


Duties and Responsibilities

  • Participate in formulation, reviewing and implementation of the Hospital’s credit control
    procedures;

  • Ensuring that all transactions in the department are compliant with statutory and hospital regulations;

  • Responsible for the timely and accurate review of posting and balancing of payment/rejection and adjustment transactions which are necessary for closing accounts;

  • Have specific operational knowledge of assigned insurance billing contract, agreements and responsibilities in reviewing and following up aged debt;

  • Be cognizant of responsibility of credit controller role in affecting hospital cashflow;

  • Follow key processes and procedures in completing credit control tasks to quality standards;

  • Collaborate with team members to facilitate the delivery of effective billing services and follow-up to all customers to promote account reconciliation;

  • Manage assigned list by ensuring the timeliness and accuracy of billings, collections, contractual postings, payments and adjustments of accounts based upon functional standards;

  • Resolve incoming queries on billing or outstanding accounts from patients, insurance companies, consultants in a professional and efficient manner;

  • Responsible for updating system notes with account activity, status and expected
    reimbursement;

  • Developing service level agreements and executing third party contract on delegation;

  • Apply reminders on account to ensure full follow through by relevant insurance group;

  • Have sufficient knowledge or access to knowledge to provide correct information with regard to fees, excesses or co-payments on individual policies or individual procedures;

  • Handle disputed bills and negotiate to bring payment within
    the agreed terms;

  • Provide accurate advice on billing queries;

  • Ensure that debts are paid in a timely manner;

  • Prepare and submit daily, weekly, and monthly reports for the department;

  • Overseeing key account and customer relationship management;

  • Any other duty as may be assigned.

    Qualifications and Requirements

  • Bachelors degree in Finance, Accounting or equivalent qualification from a recognized
    institution.

  • Masters degree in Finance, Accounting or equivalent qualification from a recognized institution.

  • Certified Public Accountant (CPA-K) qualification or its equivalent qualification from a recognized institution.

  • A minimum period of six (6) years relevant work experience, two (2) years of which should
    have been at the supervisory level or in a comparable position.

  • Professional membership to the Institute of Certified Public Accountants of Kenya (ICPAK).

  • Operational knowledge of Credit Control processes and requirements

  • Supervisory course lasting not less than two (2) weeks.

  • Must have a strong understanding of financial principles, credit management, and insurance practices.

  • Must demonstrate the ability to analyze financial data, assess risk, and make informed decisions related to credit control and insurance.

  • Proficiency in computer applications.

  • Fulfilled the requirements of Chapter Six (6) of the Constitution of Kenya, 2010.

    How to Apply

    For more information and job application details, see; Kenyatta University Teaching, Referral & Research Hospital Manager, Credit Control & Insurance Jobs in Kenya

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